About Vivify
Vivify helps schools unlock the value of their facilities by renting them out to local communities for sports, arts, and social activities. Our service generates vital income for schools while enabling greater community access to high-quality spaces. With hundreds of schools already benefiting from our model, we’re on a mission to deliver 1 billion hours of community activity over the next 10 years.
Role Overview:
This role focuses on outbound telesales to promote a venue booking platform that connects local community groups with available school facilities. You'll be responsible for identifying and engaging potential hirers—such as sports teams, tutors, and community organizations—through phone outreach. Success in this role involves building strong relationships, understanding client needs, scheduling tours or bookings, and maintaining accurate records in the CRM (HubSpot). You'll work toward specific call and conversion targets while collaborating with marketing and customer success teams to optimise lead quality and campaign alignment. The ideal candidate is a confident, proactive communicator with a background in telesales and a passion for supporting local communities.
Key Responsibilities
Conduct outbound calls to potential hirers, introducing our venue platform and available school facilities.
Research and identify local sports teams, tutors, community groups, and instructors who would benefit from using school spaces.
Build strong relationships with potential hirers - understanding their space needs, availability, and location preferences.
Book tours and trials, and/or close bookings over the phone using our lettings platform.
Maintain accurate lead records in the CRM (HubSpot) and follow up in a timely manner.
Hit daily and weekly call activity and conversion targets.
Work closely with the marketing and customer success teams to align on local campaigns and lead quality.
Provide feedback on common objections and market trends to improve our approach.
What We're Looking For
Must-Have:
Outbound telesales or telemarketing experience with a proven track record of hitting targets.
Confident communicator with strong phone and interpersonal skills.
Comfortable speaking to a variety of potential customers - from youth football coaches to private tutors.
A self-starter who can manage their pipeline and follow up without being chased.
Organised, resilient, and enthusiastic about helping local communities access space.
Nice to Have:
Experience working in education, lettings, venue hire, or community engagement.
Account management experience
Familiarity with HubSpot or other CRMs.
Understanding of the challenges and needs of community-based groups.
