At a Glance
- Tasks: Deliver a world-class experience for hirers and ensure site security.
- Company: Join Vivify, a passionate team dedicated to health and happiness in communities.
- Benefits: Competitive pay, staff uniform, wellbeing programme, and career development opportunities.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for service.
The predicted salary is between 10 - 12 £ per hour.
Job Type: Zero hour contract
Salary: £10.85 - £12.71 per hour
Who are Vivify? We believe nothing is more important than people’s health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities — and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities.
However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school’s premises are always left as found.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide.
- As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too.
- No problem is too tough for us. We find a way.
- We make everything as simple as possible, so our administration processes and the systems we use are too.
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers.
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way.
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- Career development and training opportunities.
Community Host / Leisure Assistant - Harris Tottenham - Tottenham, London employer: Vivify Venues
At Vivify, we prioritise the health and happiness of our communities, making us an exceptional employer for those passionate about service and community engagement. Our Community Hosts enjoy a supportive work culture with comprehensive training, flexible hours, and opportunities for career development, all while contributing to a positive environment in schools. With benefits like free counselling sessions, staff parking, and recognition programmes, working at our Tottenham location offers a rewarding experience that truly makes a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host / Leisure Assistant - Harris Tottenham - Tottenham, London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vivify's social media and website. Understanding their values and mission will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can deliver that world-class experience they’re after.
✨Tip Number 3
Show your passion! When you talk about your experiences, highlight moments where you went above and beyond for customers or your community. Vivify loves people who are passionate about making a difference!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you appreciate the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Community Host / Leisure Assistant - Harris Tottenham - Tottenham, London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for community service and helping others shine through. We want to see that you care about making a difference in people's lives, just like we do at Vivify!
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant experience and skills without rambling on. We appreciate clarity, so make it easy for us to see why you're a great fit for the Community Host role.
Tailor Your Application:Make sure to customise your application to reflect the specific responsibilities and values mentioned in the job description. Show us how your background aligns with our mission of delivering excellent service and supporting schools.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Vivify Venues
✨Know Your Community
Before the interview, take some time to research Vivify and their mission. Understand how they impact the community and what it means to be a Community Host. This will help you connect your passion for service with their values during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service. Think about situations where you went above and beyond to ensure satisfaction, as this role is all about creating memorable experiences for hirers.
✨Demonstrate Responsibility and Safety Awareness
Since the role involves significant responsibility, be ready to discuss how you handle safety and security in previous roles. Highlight any experience you have with health and safety checks or managing facilities, as this will show you understand the importance of safeguarding.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about training opportunities or how they measure success in the Community Host position. This demonstrates your eagerness to grow and contribute.
