At a Glance
- Tasks: Welcome and support community hirers at local schools, ensuring a safe and enjoyable experience.
- Company: Join Vivify, a purpose-driven company enhancing community wellbeing through school facilities.
- Benefits: Flexible hours, competitive pay, full training, and employee support programmes.
- Other info: Great opportunities for growth in a fast-growing company with a positive impact.
- Why this job: Make a real difference in your community while enjoying varied shifts and meeting new people.
- Qualifications: No experience needed; just bring your friendly attitude and problem-solving skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Flexible Zero-Hours Contract | £10.85 - £12.71 per hour | Evenings & Weekends
- Help Bring Local Communities to Life
At Vivify, we believe everyone should have access to spaces where they can play, learn, exercise and connect.
We partner with schools across the UK, helping them open their facilities to local communities outside of school hours.
Every booking generates valuable income for schools while creating opportunities for people to come together and improve their wellbeing.
We're looking for friendly, reliable and proactive
Venue Assistants to be the face of Vivify at our partner schools.
What You'll Do
As a Community Host, you'll ensure our hirers have a safe, welcoming and hassle-free experience every time they visit.
You'll
- Welcome hirers and help them access facilities
- Open and close school sites securely
- Set up equipment and facilities for activities and events
- Carry out basic health and safety checks
- Report any issues using our online platform
- Complete light cleaning and tidying duties to ensure facilities are left ready for the next school day
- Provide outstanding customer service and support throughout each shift
No two shifts are the same, making this a great role for someone who enjoys variety and helping people.
What We're Looking For
We're looking for people who
- Enjoy working independently and taking ownership
- Are friendly, approachable and customer-focused
- Can communicate confidently with schools, hirers and community groups
- Are organised, proactive and quick to solve problems
- Take pride in delivering a great experience
- Want to be part of a business making a positive impact in local communities
No previous experience is required – we'll provide full training and ongoing support.
- What You'll Receive
- Full training and development opportunities
- Staff uniform provided
- Employee of the Month recognition scheme
- 24/7 Employee Assistance Programme, including free counselling support
- Free staff parking (where available)
- Staff referral bonus scheme
- Opportunities to grow with a fast-growing, purpose-driven company
- Recruitment Process
- Apply with your CV and complete a short application questionnaire
- Attend a telephone interview
- Successful candidates will receive a company-funded Enhanced DBS check
- Complete training and start making a difference in your local community
- Important Information
- Applicants must be aged 18 or over due to lone-working requirements
- Proof of right to work in the UK is required
- An Enhanced DBS check is required before starting work
- You must be able to travel to one of our partner schools
If you're looking for flexible work where you can make a genuine difference in your community, we'd love to hear from you.
Reference ID: St Edward's College
Venue Assistant in Liverpool employer: Vivify Venues
At Vivify, we prioritise the health and happiness of our people, fostering a collaborative work culture that encourages continuous development. As a People Assistant in Manchester, you'll enjoy a dynamic role with real ownership, contributing to meaningful initiatives that enhance employee engagement and retention. With a focus on professional growth and a supportive environment, Vivify offers an exciting opportunity to make a tangible impact while enjoying a competitive salary and bonus structure.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Assistant in Liverpool
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Vivify Venues and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Vivify Venues and let us see your personality shine through!
We think you need these skills to ace Venue Assistant in Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Vivify Venues.
Get Familiar with Our Brand:Before applying, take some time to learn about Vivify Venues and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Vivify Venues
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Vivify Venues.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Vivify Venues will surely appreciate.
