At a Glance
- Tasks: Deliver a world-class experience for hirers and ensure site security.
- Company: Join Vivify, a passionate team making a difference in communities.
- Benefits: Enjoy staff uniform, wellbeing programme, career development, and more.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be the key to creating memorable experiences while ensuring safety.
- Qualifications: Great communication skills and a passion for service.
The predicted salary is between 20000 - 25000 £ per year.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities - and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. You will tackle challenges, streamline processes and be organized, quick to act and flexible to provide the best customer experience. You should be a great communicator, able to represent Vivify with the school and our hirers in a professional way. You are interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
Benefits
- Staff uniform
- Employee of the month voucher award
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions
- Free staff parking
- Staff referral bonus and voucher scheme
- Career development and training opportunities
School Facility Host & Events Concierge (Evenings) in Cottenham employer: Vivify Venues
At Vivify, we are dedicated to enhancing community health and happiness through our exceptional service in school facility management. Our work culture is built on pride and passion, where every Community Host plays a crucial role in ensuring safety and delivering memorable experiences for hirers. With comprehensive training, career development opportunities, and a supportive environment, we empower our employees to grow while making a meaningful impact in their communities.
StudySmarter Expert Advice🤫
We think this is how you could land School Facility Host & Events Concierge (Evenings) in Cottenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vivify. Understand their mission and values, especially how they focus on health, happiness, and community. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about the responsibilities of a Community Host and prepare examples from your past experiences that demonstrate your skills in customer service, safety checks, and problem-solving. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your passion! During the interview, express your enthusiasm for delivering excellent service and making a difference in the community. Share why you want to work with schools and how you can contribute to creating a positive experience for hirers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Vivify team. Don’t forget to follow up after applying; a quick email can keep you on their radar!
We think you need these skills to ace School Facility Host & Events Concierge (Evenings) in Cottenham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for community service and customer experience shine through. We want to see how much you care about making a difference in people's lives!
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant experience and skills that match the role of Community Host. We appreciate clarity, so make it easy for us to see why you're a great fit!
Tailor Your Application:Make sure to customise your application for this specific role. Mention how your values align with ours at Vivify and how you can contribute to our mission of supporting schools and communities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vivify Venues
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a School Facility Host & Events Concierge. Familiarise yourself with the importance of customer service, safety checks, and the role's impact on the community. This will help you demonstrate your passion for the position.
✨Showcase Your Communication Skills
As a Community Host, you'll be the face of Vivify to schools and hirers. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully communicated or resolved issues, as this will highlight your ability to represent the company professionally.
✨Demonstrate Flexibility and Problem-Solving
The role requires quick thinking and adaptability. Prepare to discuss situations where you've had to think on your feet or adapt to changing circumstances. This will show that you're ready to tackle challenges and streamline processes, which is key to providing an excellent customer experience.
✨Emphasise Your Commitment to Safety
Safety is paramount in this role. Be ready to talk about your understanding of health and safety protocols and any relevant experiences you've had. Showing that you take safeguarding seriously will reassure the interviewers that you can be trusted with their facilities and the wellbeing of everyone involved.
