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For Companies At a Glance
- Tasks: Welcome hirers, set up facilities, and ensure a positive experience for all users.
- Company: Join Vivify, a passionate team dedicated to enhancing community health and happiness.
- Benefits: Enjoy staff perks like uniform, wellbeing support, career development, and referral bonuses.
- Why this job: Make a real difference in your community while gaining valuable experience and skills.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible hours and opportunities for personal growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
Job Purpose: To welcome our Hirers and their groups into the schools' facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide.
- As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too.
- No problem is too tough for us. We find a way.
- We make everything as simple as possible, so our administration processes and the systems we use are too.
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers.
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way.
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- School referral bonus.
- Career development and training opportunities.
- Company events
- Company pension
- Referral programme
Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vivify's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Community Host, you'll be the face of Vivify. Role-play common scenarios with friends or family to boost your confidence in providing excellent service and handling any hiccups that might come up.
✨Tip Number 3
Be ready to showcase your flexibility! Vivify values quick action and adaptability. Think of examples from your past experiences where you’ve had to think on your feet or adjust plans to meet customer needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Vivify team and ready to contribute to our mission of bringing communities together.
We think you need these skills to ace Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community service shine through. We want to see how much you care about making a difference and providing excellent service to our hirers.
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy application that reflects your organisational skills!
Highlight Relevant Experience: If you've got experience in customer service or working in a community setting, make sure to mention it! We love seeing how your background aligns with our mission to inspire and support communities.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Vivify Venues
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Host. Familiarise yourself with the tasks mentioned in the job description, like setting up facilities and ensuring safety checks. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Your Passion for Community Engagement
Since this role is all about bringing communities together, be prepared to share examples of how you've engaged with your community in the past. Whether it's through volunteering or organising events, showing your passion for making a difference will resonate well with the interviewers.
✨Highlight Your Customer Service Skills
As a Community Host, providing excellent service is key. Think of specific instances where you've gone above and beyond for customers or clients. Be ready to discuss how you handle difficult situations and ensure a positive experience for everyone involved.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
