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- Tasks: Welcome hirers, set up facilities, ensure safety, and provide excellent customer service.
- Company: Vivify is dedicated to enhancing health and happiness in communities through school facility management.
- Benefits: Enjoy flexible hours, staff uniform, wellness programs, and career development opportunities.
- Why this job: Join a passionate team making a real difference while gaining valuable experience and skills.
- Qualifications: Great communication skills and a passion for community service; no prior experience required.
- Other info: Part-time, zero-hour contract with competitive pay and full training provided.
Community Host / Leisure Assistant – The Windsor Girls School – Windsor, Berkshire
Job Type: Part Time, Zero hour contract
Salary: £8.60 – £11.44 per hour
Who Are Vivify?
We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue.
We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
Job Purpose: To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school’s premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don’t want to add any extra work for the schools and teachers the next morning.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it’s grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?:
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too
- No problem is too tough for us. We find a way
- We make everything as simple as possible, so our administration processes and the systems we use are too
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- School referral bonus.
- Career development and training opportunities.
Process:
- Complete the short questionnaire and apply with your CV
- We will contact you to arrange a telephone interview
- If you are successful, Vivify request and pay for an Enhanced DBS check
- Start date confirmed and training arranged
Safer Recruitment Policy.
Please note, this role requires us to run an Enhanced DBS check before starting your first shift.
Benefits:
- Company events
- Company pension
- Referral programme
Community Host / Leisure Assistant - The Windsor Girls School - Windsor, Berkshire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - The Windsor Girls School - Windsor, Berkshire
✨Tip Number 1
Finde heraus, welche spezifischen Sport- und Freizeiteinrichtungen die Windsor Girls School anbietet. Wenn du während des Interviews darüber sprichst, wie du diese Einrichtungen nutzen oder verbessern könntest, zeigst du dein Interesse und Engagement für die Rolle.
✨Tip Number 2
Bereite dich darauf vor, Beispiele für deine Erfahrungen im Kundenservice zu teilen. Da die Rolle stark auf die Interaktion mit den Nutzern der Einrichtungen ausgerichtet ist, wird es geschätzt, wenn du zeigen kannst, wie du in der Vergangenheit positive Erlebnisse für Kunden geschaffen hast.
✨Tip Number 3
Zeige deine Flexibilität und Bereitschaft, verschiedene Aufgaben zu übernehmen. In der Stellenbeschreibung wird erwähnt, dass Community Hosts möglicherweise an anderen Aktivitäten teilnehmen, also sei bereit, darüber zu sprechen, wie du dich anpassen und zusätzliche Verantwortung übernehmen kannst.
✨Tip Number 4
Informiere dich über die Werte und die Mission von Vivify. Wenn du während des Gesprächs zeigst, dass du ihre Leidenschaft für Gesundheit und Gemeinschaft teilst, wird das einen positiven Eindruck hinterlassen und deine Eignung für die Rolle unterstreichen.
We think you need these skills to ace Community Host / Leisure Assistant - The Windsor Girls School - Windsor, Berkshire
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the responsibilities and qualities Vivify is looking for in a Community Host. Tailor your application to highlight relevant experiences that demonstrate your passion for customer service and community engagement.
Craft Your CV: Create a CV that showcases your relevant experience, skills, and achievements. Focus on roles where you provided excellent service or worked in a community setting. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've contributed to community initiatives or provided exceptional service in previous positions. Make it personal and engaging.
Complete the Questionnaire: Follow the application process by completing the short questionnaire accurately. This is your chance to provide additional insights about your suitability for the role. Be honest and concise in your responses.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Service
Make sure to express your enthusiasm for helping others and your commitment to providing excellent service. Share any relevant experiences where you made a positive impact in your community or school.
✨Demonstrate Your Organizational Skills
Since the role involves setting up facilities and ensuring everything runs smoothly, be prepared to discuss how you stay organized and manage your time effectively. Provide examples of how you've successfully handled similar responsibilities in the past.
✨Highlight Your Communication Abilities
As a Community Host, you'll need to interact with various groups. Be ready to showcase your communication skills by discussing how you effectively convey information and handle inquiries or concerns from hirers.
✨Emphasize Safety Awareness
Safety is a top priority for Vivify. Be prepared to talk about your understanding of health and safety protocols and any previous experience you have in maintaining a safe environment, especially in a school or community setting.
