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- Tasks: Welcome hirers, set up facilities, ensure safety, and provide excellent customer service.
- Company: Vivify is dedicated to enhancing health and happiness in communities through sports and leisure.
- Benefits: Enjoy flexible hours, staff uniform, wellbeing support, and career development opportunities.
- Why this job: Join a passionate team making a real difference in local communities while gaining valuable experience.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills!
- Other info: This role offers a zero-hour contract with competitive pay and full training provided.
Job Purpose:
To welcome our Hirers and their groups into the schools\’ facilities, ensuring all facilities are opened and set up on time for each group to enjoy their visits.
Responsibilities:
- Deliver a world-class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assist hirers with setting up facilities for lettings and school-related events, such as setting up a badminton net or switching on floodlights.
- Undertake light cleaning duties to ensure the school\’s premises are left as found, such as sweeping, tucking chairs, or storing equipment, to avoid extra work for schools and teachers the next morning.
- Ensure the security and safety of the school by unlocking gates and doors and making sure they are securely locked at the end of the shift.
- Complete all health and safety checks during the shift, report hazards or faulty equipment via our platform, and maintain high standards of the school environment for safety and health.
- Receive full training, both in person and online, covering the role, school site, safeguarding, manual handling, fire safety, and customer service.
- Support the school, hirers, and the Vivify team by participating in other activities that may arise to improve service and operations.
Who are we looking for?
- Individuals who operate with pride and passion, making a positive difference in the community.
- Problem-solvers who find ways to overcome challenges.
- Organized, proactive, and flexible team players committed to excellent customer service.
- Interested in growth, learning, and development opportunities.
- Effective communicators who can represent Vivify professionally to schools and hirers.
What do we offer?
- Staff uniform
- Employee of the month vouchers
- 24-hour access to confidential wellbeing programs, including free counselling
- Free staff parking
- Staff referral bonuses and vouchers
- School referral bonuses
- Career development and training opportunities
- Company events and pension
About Vivify
We believe in prioritizing people\’s health and happiness. Our mission is to inspire communities, bring people together, and support schools in generating revenue. Our Community Hosts are passionate about providing excellent service and minimizing hassle for schools to rent out their facilities.
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Community Host / Leisure Assistant - Outwood Ripon - Ripon, North Yorkshire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Outwood Ripon - Ripon, North Yorkshire
✨Tip Number 1
Familiarise yourself with the local community and schools in Ripon. Understanding their needs and how Vivify can support them will help you stand out as a candidate who is genuinely interested in making a difference.
✨Tip Number 2
Showcase your customer service skills during the interview process. Think of examples where you've gone above and beyond to ensure a positive experience for others, as this aligns perfectly with the role's focus on delivering world-class service.
✨Tip Number 3
Be prepared to discuss your flexibility and organisational skills. The role requires quick thinking and adaptability, so share experiences where you've successfully managed multiple tasks or adapted to changing situations.
✨Tip Number 4
Express your enthusiasm for personal development and training opportunities. Vivify values growth, so mentioning your eagerness to learn and improve will resonate well with the hiring team.
We think you need these skills to ace Community Host / Leisure Assistant - Outwood Ripon - Ripon, North Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Community Host. Emphasise any previous customer service roles, teamwork experiences, or responsibilities that showcase your ability to create a positive environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for community service and your understanding of the role. Mention specific examples of how you have provided excellent service in the past and how you can contribute to Vivify's mission.
Showcase Your Communication Skills: In your application, highlight your communication skills. Provide examples of how you've effectively communicated with diverse groups, as this is crucial for representing Vivify professionally to schools and hirers.
Follow Application Instructions: Carefully read the application process outlined by Vivify. Complete the short questionnaire and ensure your CV is submitted correctly. Attention to detail here shows your organisational skills and respect for their process.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with communities and helping people. Vivify values passion, so share any relevant experiences where you've positively impacted a community or group.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a positive experience for others, as this role is all about delivering a world-class experience.
✨Be Ready to Discuss Safety Protocols
Since safety is a key responsibility, be prepared to talk about your understanding of health and safety checks. Mention any previous experience you have with maintaining safety standards or reporting hazards.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about training opportunities or how they measure success in this position, which demonstrates your eagerness to grow with Vivify.
