At a Glance
- Tasks: Welcome hirers, set up facilities, and ensure a positive experience for all users.
- Company: Join Vivify, a passionate team dedicated to enhancing community health and happiness.
- Benefits: Enjoy staff uniform, wellbeing support, career development, and employee recognition rewards.
- Other info: Flexible hours with opportunities for growth and learning.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for customer service.
Job Description
Community Host / Leisure Assistant - Outwood Grange - Wakefield, West Yorkshire
\\n\\nJob Type: Part Time, Zero Hour Contract
\\n\\nSalary: £10.00 - £12.21 per hour
\\n\\nWho Are Vivify?
\\n\\nWe believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue.
\\n\\nWe PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
\\n\\nJob Purpose: To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
\\n\\nRole and Responsibilities:
\\n\\n- \\n\\t
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights. \\n\\t
- Undertake light cleaning duties to ensure that the school’s premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don’t want to add any extra work for the schools and teachers the next morning. \\n\\t
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they’re locked up securely again at the end of the shift. \\n\\t
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it’s grounds and environment are maintained and that everyone on site is kept safe and healthy. \\n\\t
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service \\n\\t
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team. \\n
Who are we looking for?:
\\n\\n- \\n\\t
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too \\n\\t
- No problem is too tough for us. We find a way \\n\\t
- We make everything as simple as possible, so our administration processes and the systems we use are too \\n\\t
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers \\n\\t
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities. \\n\\t
- A great communicator, able to represent Vivify with the school and our hirers in a professional way \\n
What do we offer our employees?
\\n\\n- \\n\\t
- Staff uniform \\n\\t
- Employee of the month (voucher award!) \\n\\t
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions. \\n\\t
- Free staff parking \\n\\t
- Staff referral bonus and voucher scheme. \\n\\t
- School referral bonus. \\n\\t
- Career development and training opportunities. \\n
Process:
\\n\\n1. Complete the short questionnaire and apply with your CV
\\n\\n2. We will contact you to arrange a telephone interview
\\n\\n3. If you are successful, Vivify request and pay for an Enhanced DBS check
\\n\\n4. Start date confirmed and training arranged
\\n\\nSafer Recruitment Policy.
\\n\\nPlease note, this role requires us to run an Enhanced DBS check before starting your first shift.
\\n\\nBenefits:
\\n\\n- \\n\\t
- Company events \\n\\t
- Company pension \\n\\t
- Referral programme \\n
Community Host / Leisure Assistant - Outwood Grange - Wakefield, West Yorkshire employer: Vivify Venues
At Vivify, we are dedicated to enhancing the health and happiness of our communities through exceptional service and support. As a Community Host in Wakefield, you will enjoy a vibrant work culture that prioritises employee wellbeing, offers comprehensive training, and provides numerous opportunities for career development. With benefits like free counselling sessions, staff parking, and a supportive team environment, Vivify is an excellent employer for those looking to make a meaningful impact while growing professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host / Leisure Assistant - Outwood Grange - Wakefield, West Yorkshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vivify's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Community Host, especially your passion for providing excellent service.
✨Tip Number 3
Be ready to showcase your flexibility! The job involves various tasks, from setting up facilities to ensuring safety. Prepare examples of how you've adapted to different situations in the past, highlighting your problem-solving skills.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Community Host / Leisure Assistant - Outwood Grange - Wakefield, West Yorkshire
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for community service shine through. We want to see how much you care about making a difference and providing excellent service to our hirers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, we’re looking for organised and quick-to-act individuals!
Tailor Your Application:Make sure to customise your application to fit the Community Host role. Mention specific responsibilities from the job description that excite you and how you can contribute to our mission of bringing communities together.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Vivify Venues
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Community Host role and its responsibilities. Familiarise yourself with the job description, especially the emphasis on customer service and safety. This will help you demonstrate your passion for providing an excellent experience to hirers.
✨Showcase Your Communication Skills
As a Community Host, you'll be the face of Vivify to schools and hirers. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully communicated or resolved issues, as this will highlight your ability to represent the company professionally.
✨Demonstrate Your Problem-Solving Ability
Vivify values finding solutions to challenges. Prepare to discuss situations where you've encountered problems and how you tackled them. This could be anything from setting up facilities under time constraints to ensuring safety standards are met. Show that you're proactive and adaptable!
✨Express Your Passion for Community Engagement
Since the role is all about bringing communities together, share your enthusiasm for community work. Talk about any relevant experiences or initiatives you've been involved in. This will resonate well with the interviewers and show that you align with Vivify's mission to inspire and support local communities.