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- Tasks: Welcome hirers, set up facilities, and ensure a positive experience for all visitors.
- Company: Join Vivify, a passionate team dedicated to enhancing community engagement.
- Benefits: Enjoy staff uniform, wellbeing support, career development, and employee rewards.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible hours with opportunities for growth and learning.
Overview
Job Purpose: To welcome our Hirers and their groups into the schools\’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school\’s premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don\’t want to add any extra work for the schools and teachers the next morning.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they\’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it\’s grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too
- No problem is too tough for us. We find a way
- We make everything as simple as possible, so our administration processes and the systems we use are too
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- School referral bonus.
- Career development and training opportunities.
Who Are Vivify?
We believe nothing is more important than people\’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue.
We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
- Company events
- Company pension
- Referral programme
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Community Host / Leisure Assistant - Noel-Baker Academy, Derby, Derbyshire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Noel-Baker Academy, Derby, Derbyshire
✨Tip Number 1
Get to know the school and its facilities before your interview. Familiarise yourself with the layout and services offered, so you can confidently discuss how you'd enhance the experience for hirers.
✨Tip Number 2
Show your passion for community service during your conversations. Share any relevant experiences where you've made a positive impact, as this aligns perfectly with Vivify's mission.
✨Tip Number 3
Be proactive in your approach! If you have ideas on how to improve the customer experience or streamline processes, don’t hesitate to share them. It shows initiative and that you're already thinking like a Community Host.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are keen to join us directly.
We think you need these skills to ace Community Host / Leisure Assistant - Noel-Baker Academy, Derby, Derbyshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are passionate about making a difference in the community and providing excellent service. Share any relevant experiences that highlight your commitment to customer satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences that directly relate to the Community Host role. Avoid fluff and focus on what makes you a great fit for us!
Tailor Your Application: Make sure to customise your application for this specific role at Vivify. Mention how your skills align with our mission of providing a world-class experience for hirers. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Vivify Venues
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Host. Familiarise yourself with the tasks mentioned in the job description, like setting up facilities and ensuring safety checks. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing a world-class experience for hirers, think of examples from your past where you've excelled in customer service. Be ready to share how you handled challenges or went the extra mile to ensure satisfaction. This will show that you align with Vivify's values.
✨Demonstrate Your Problem-Solving Ability
Vivify values individuals who can find solutions to problems. Prepare to discuss situations where you've had to think on your feet or adapt quickly. Highlighting your flexibility and quick thinking will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates to improve services. This shows your genuine interest in the role and your eagerness to contribute to the team’s success.