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- Tasks: Welcome hirers, set up facilities, ensure safety, and provide excellent customer service.
- Company: Vivify is dedicated to enhancing community health and happiness through sports and leisure facilities.
- Benefits: Enjoy staff uniform, wellbeing programme, career development, and employee recognition rewards.
- Why this job: Join a passionate team making a real difference in the community while gaining valuable experience.
- Qualifications: Great communication skills, a passion for service, and a willingness to learn and grow.
- Other info: Full training provided, with opportunities for personal and professional development.
We believe nothing is more important than people\’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities. Job Purpose: To welcome our Hirers and their groups into the schools\’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits. Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school\’s premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don\’t want to add any extra work for the schools and teachers the next morning.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they\’re locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it\’s grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
- Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too
- No problem is too tough for us. We find a way
- We make everything as simple as possible, so our administration processes and the systems we use are too
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- School referral bonus.
- Career development and training opportunities.
Company events
- Company pension
- Referral programme
Who are we looking for?:
What do we offer our employees?
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Community Host / Leisure Assistant - Leigh Academy Hundred of Hoo - Hoo, Rochester employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Leigh Academy Hundred of Hoo - Hoo, Rochester
✨Tip Number 1
Familiarise yourself with the local community and schools in the area. Understanding their needs and how you can enhance their experience will show your passion for the role and help you connect with potential hirers.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have, whether it's through networking events or casual conversations. Being approachable and friendly can make a lasting impression on those who may be involved in the hiring process.
✨Tip Number 3
Engage with current Community Hosts or staff at Vivify to gain insights into the role and company culture. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 4
Showcase your flexibility and willingness to learn by being open to various tasks and responsibilities. Highlighting your adaptability can set you apart as someone who is ready to contribute positively to the team.
We think you need these skills to ace Community Host / Leisure Assistant - Leigh Academy Hundred of Hoo - Hoo, Rochester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Community Host. Highlight key skills such as customer service, organisation, and communication in your application.
Tailor Your CV: Customise your CV to reflect relevant experience that aligns with the role. Emphasise any previous work in community services, leisure facilities, or customer-facing roles to showcase your suitability.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for community engagement and your commitment to providing excellent service. Use specific examples from your past experiences to demonstrate how you embody the values of Vivify.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with communities and schools. Share any relevant experiences where you've contributed to community projects or events, as this aligns perfectly with the role's focus on bringing people together.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding service in previous roles. Highlight your ability to handle various situations with a positive attitude, as the role requires ensuring a memorable experience for hirers.
✨Emphasise Your Organisational Skills
Discuss your ability to manage multiple tasks efficiently, such as setting up facilities and performing light cleaning duties. Mention any tools or methods you use to stay organised, as this is crucial for the smooth operation of the role.
✨Be Ready to Discuss Health and Safety Awareness
Familiarise yourself with basic health and safety protocols, as you'll be responsible for maintaining a safe environment. Be prepared to talk about any past experiences where you've prioritised safety in your work.
