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- Tasks: Deliver an amazing experience for hirers and ensure the school's facilities are well-maintained.
- Company: Join Vivify, a passionate team dedicated to enhancing community health and happiness.
- Benefits: Enjoy staff uniform, wellbeing support, career development, and employee recognition.
- Other info: Flexible role with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities - and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. You will tackle challenges, streamline processes and be organized, quick to act and flexible to provide the best customer experience. You should be a great communicator, able to represent Vivify with the school and our hirers in a professional way. You are interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
Benefits
- Staff uniform
- Employee of the month voucher award
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions
- Free staff parking
- Staff referral bonus and voucher scheme
- Career development and training opportunities
Community Host / Leisure Assistant - Harris Primary Academy Purley Way - Croydon, London employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Harris Primary Academy Purley Way - Croydon, London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vivify and their mission. Understanding their values and how they impact the community will help you connect with them during your chat.
✨Tip Number 2
Show your passion! When you're talking about your experiences, make sure to highlight any moments where you went above and beyond for customers or communities. This role is all about delivering excellent service, so let that shine through!
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. Think of examples where you've tackled challenges or streamlined processes in previous roles. This will show that you're organised and quick to act, just like they need.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This shows you're genuinely interested and eager to grow with Vivify. Plus, it gives you a chance to see if it's the right fit for you too!
We think you need these skills to ace Community Host / Leisure Assistant - Harris Primary Academy Purley Way - Croydon, London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how much you care about making a difference and delivering excellent service to our hirers.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills that align with the role of Community Host. We appreciate clarity, so avoid fluff!
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your values align with ours at Vivify and how you can contribute to creating a positive experience for our schools and hirers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vivify Venues
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Community Host. Familiarise yourself with the tasks mentioned in the job description, like setting up facilities and ensuring safety. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your passion for providing a memorable experience.
✨Emphasise Teamwork and Communication
As a Community Host, you'll be working closely with schools and hirers. Prepare to discuss how you’ve effectively communicated and collaborated with others in previous roles. This will show that you can represent Vivify professionally and work well within a team.
✨Demonstrate Your Problem-Solving Skills
The job requires tackling challenges and streamlining processes. Think of situations where you've had to think on your feet or resolve issues quickly. Sharing these experiences will illustrate your ability to adapt and improve the customer experience.