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- Tasks: Deliver a world-class experience for hirers and ensure site security.
- Company: Join Vivify, a passionate team making a difference in communities.
- Benefits: Enjoy staff uniform, wellbeing support, career development, and more.
- Other info: Full training provided with opportunities for personal growth.
- Why this job: Be the key to creating memorable experiences and enhancing community spirit.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities - and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. You will tackle challenges, streamline processes and be organized, quick to act and flexible to provide the best customer experience. You should be a great communicator, able to represent Vivify with the school and our hirers in a professional way. You are interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
Benefits
- Staff uniform
- Employee of the month voucher award
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions
- Free staff parking
- Staff referral bonus and voucher scheme
- Career development and training opportunities
Community Host / Leisure Assistant - Harris Morden - Morden, London employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Harris Morden - Morden, London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Vivify's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Community Host, you'll be interacting with hirers and ensuring they have a great experience. Think of examples from your past where you've gone above and beyond for customers, and be ready to share those stories during your chat.
✨Tip Number 3
Be proactive! If you get the chance, ask questions about the role and how you can contribute to making things better. This shows you're not just looking for a job, but you're eager to make a real difference in the community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. We can't wait to see your application!
We think you need these skills to ace Community Host / Leisure Assistant - Harris Morden - Morden, London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for community service shine through! We want to see how much you care about making a difference and delivering excellent service to our hirers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on. Remember, we’re looking for organised and quick thinkers!
Tailor Your Application: Make sure to customise your application to fit the Community Host role. Mention specific responsibilities from the job description that excite you and how your background aligns with them. We love seeing candidates who take the time to connect their experiences to what we do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Vivify Venues
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Community Host. Familiarise yourself with tasks like setting up facilities, ensuring safety checks, and maintaining cleanliness. This will help you demonstrate your readiness to take on these duties.
✨Show Your Passion for Community Service
Since this role is all about delivering excellent service and making a difference in the community, be prepared to share examples of how you've contributed to community projects or provided outstanding customer service in the past. Let your passion shine through!
✨Highlight Your Communication Skills
As a Community Host, you'll need to communicate effectively with both hirers and school staff. During the interview, showcase your ability to convey information clearly and professionally. You might even want to practice answering common questions with a friend to build confidence.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think about situations where you had to act quickly or manage a difficult customer, and be ready to explain how you approached those challenges.