At a Glance
- Tasks: Welcome hirers, set up facilities, ensure safety, and provide excellent customer service.
- Company: Vivify is dedicated to enhancing health and happiness in communities through engaging school facilities.
- Benefits: Enjoy flexible hours, staff uniform, wellbeing support, career development, and employee recognition.
- Other info: This role involves a DBS check for safety and security.
- Why this job: Join a passionate team making a real difference while gaining valuable experience and skills.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills!
Community Host / Leisure Assistant - Fulford School - York, North Yorkshire
Job Type: Zero hour contract
Salary: £10.85 - £12.71 per hour
Who are Vivify?
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue.
We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities — and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities.
However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don't want to add any extra work for the schools and teachers the next morning.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it's grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?:
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too
No problem is too tough for us. We find a way
We make everything as simple as possible, so our administration processes and the systems we use are too
Organised, quick to act and flexible to be able to provide the best customer experience to our hirers
Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
A great communicator, able to represent Vivify with the school and our hirers in a professional way
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- Career development and training opportunities.
Community Host / Leisure Assistant - Fulford School - York, North Yorkshire employer: Vivify Venues
Vivify Venues is an excellent employer for those seeking a fulfilling role in community engagement and event management. Located in the vibrant town of Sevenoaks, we foster a supportive work culture that prioritises employee wellbeing and offers ample opportunities for career growth. Join us to be part of a team that values flexibility, strong communication, and the creation of memorable experiences for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host / Leisure Assistant - Fulford School - York, North Yorkshire
✨Tip Number 1
Familiarise yourself with the local community and schools in York. Understanding the needs and preferences of the hirers can help you connect better during your interactions, showcasing your passion for providing excellent service.
✨Tip Number 2
Highlight any previous experience in customer service or community engagement roles during your conversations. This will demonstrate your ability to create a positive and memorable experience for hirers, which is crucial for this position.
✨Tip Number 3
Be prepared to discuss your flexibility and quick problem-solving skills. Vivify values organised and quick-to-act individuals, so sharing examples of how you've successfully handled unexpected situations can set you apart.
✨Tip Number 4
Show enthusiasm for personal development and training opportunities. Expressing your interest in growing with Vivify and your willingness to learn can resonate well with the hiring team, as they seek passionate individuals.
We think you need these skills to ace Community Host / Leisure Assistant - Fulford School - York, North Yorkshire
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Community Host. Highlight your ability to provide excellent customer service and your passion for community engagement in your application.
Tailor Your CV:Customise your CV to reflect relevant experience that aligns with the job description. Emphasise any previous roles where you've demonstrated organisation, communication skills, or customer service.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Vivify's mission that resonate with you and how you can contribute to their goals.
Prepare for the Interview:If selected for an interview, prepare by thinking about examples from your past experiences that demonstrate your problem-solving skills and ability to work under pressure. Be ready to discuss how you would handle various scenarios as a Community Host.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with the community and helping others. Vivify values individuals who are passionate about providing excellent service, so share any relevant experiences that highlight your commitment to community engagement.
✨Demonstrate Your Organisational Skills
As a Community Host, you'll need to be organised and quick to act. Prepare examples of how you've successfully managed tasks or events in the past, showcasing your ability to keep things running smoothly and efficiently.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you’ve effectively communicated with different groups, whether it’s customers, colleagues, or community members. This will show that you can represent Vivify professionally.
✨Prepare for Health and Safety Questions
Since safety is a priority for Vivify, brush up on basic health and safety protocols. Be prepared to discuss how you would handle potential hazards or ensure the safety of facilities, demonstrating your awareness and responsibility.
