At a Glance
- Tasks: Welcome hirers, set up facilities, and ensure a positive experience for all.
- Company: Join Vivify, a company dedicated to health, happiness, and community engagement.
- Benefits: Earn £10.00 - £12.21 per hour, enjoy flexible hours, and access wellbeing support.
- Other info: Full training provided, with opportunities for career development and growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Passion for service, great communication skills, and a willingness to learn.
Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge
Job Type: Zero hour contract
Salary: £10.85 - £12.71 per hour
Who are Vivify?
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue.
We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities — and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities.
However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found – from as simple as a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym. We don't want to add any extra work for the schools and teachers the next morning.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, it's grounds and environment are maintained and that everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service
- We pride ourselves on the quality of our work and the service we provide. We always find a way to make it happen if it improves either of these things and so the Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?:
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too
No problem is too tough for us. We find a way
We make everything as simple as possible, so our administration processes and the systems we use are too
Organised, quick to act and flexible to be able to provide the best customer experience to our hirers
Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
A great communicator, able to represent Vivify with the school and our hirers in a professional way
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- Career development and training opportunities.
Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge employer: Vivify Venues
Vivify Venues is an excellent employer for those seeking a fulfilling role in community engagement and event management. Located in the vibrant town of Sevenoaks, we foster a supportive work culture that prioritises employee wellbeing and offers ample opportunities for career growth. Join us to be part of a team that values flexibility, strong communication, and the creation of memorable experiences for our community.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Vivify. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through some common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your passion for community service and customer experience, which are key for this role.
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Community Host / Leisure Assistant - Cottenham Village College - Cottenham, Cambridge
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for community and customer service.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Community Host role. Focus on any previous customer service or community engagement roles you've had – we love seeing how you can bring value to our team!
Follow Instructions:Pay close attention to the application process. Complete the short questionnaire and attach your CV as instructed. It shows us you can follow directions and are serious about joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Vivify Venues
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Community Host. Familiarise yourself with the tasks like setting up facilities and ensuring safety checks. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Your Passion for Community Engagement
Vivify values passion for community service. Be prepared to share examples of how you've contributed to your community or provided excellent customer service in the past. This will show that you align with their mission of bringing people together.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows you're genuinely interested in the position and want to ensure it's a good fit for both you and Vivify.
✨Demonstrate Flexibility and Problem-Solving Skills
Since the role requires quick thinking and adaptability, think of examples where you've successfully handled unexpected situations. Highlighting your ability to find solutions will resonate well with Vivify's ethos of 'no problem is too tough for us.'
