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- Tasks: Welcome hirers, set up facilities, ensure safety, and provide excellent customer service.
- Company: Vivify is dedicated to enhancing health and happiness in communities through sports and leisure.
- Benefits: Enjoy flexible hours, staff uniform, wellbeing support, and career development opportunities.
- Why this job: Join a passionate team making a real difference in local communities while gaining valuable experience.
- Qualifications: No specific qualifications required; just bring your enthusiasm and great communication skills!
- Other info: This role includes a DBS check for safety and security.
Job Type: Part Time, Zero hour contract
Salary: £10.00 - £12.21 per hour
Who Are Vivify?
We believe nothing is more important than people’s health and happiness. What we do makes a difference. We want to inspire people everywhere to get the most out of life, bring communities together and to help schools generate much needed revenue.
We PRIDE ourselves on minimising the hassle for schools to let out their sports and leisure facilities and our Community Hosts are PASSIONATE about providing an excellent service to groups who hire those facilities.
Job Purpose:
To welcome our Hirers and their groups into the schools’ facilities ensuring all facilities are opened and set up on time for each group to be able to enjoy their visits.
Role and Responsibilities:
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school’s premises are always left as found.
- The security and safety of our school is greatly important to Vivify.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform.
Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
We pride ourselves on the quality of our work and the service we provide. The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
- Vivify are proud of the work we do and the difference we make to our communities.
- We are passionate about the service we provide.
- Organised, quick to act and flexible to be able to provide the best customer experience to our hirers.
- Interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
- A great communicator, able to represent Vivify with the school and our hirers in a professional way.
What do we offer our employees?
- Staff uniform
- Employee of the month (voucher award!)
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions.
- Free staff parking
- Staff referral bonus and voucher scheme.
- School referral bonus.
- Career development and training opportunities.
Process:
- Complete the short questionnaire and apply with your CV.
- We will contact you to arrange a telephone interview.
- If you are successful, Vivify request and pay for an Enhanced DBS check.
- Start date confirmed and training arranged.
Please note, this role requires us to run an Enhanced DBS check before starting your first shift.
Benefits:
- Company events
- Company pension
- Referral programme
Community Host / Leisure Assistant - Chantry and King Edwards - Morpeth, Northumberland employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Chantry and King Edwards - Morpeth, Northumberland
✨Tip Number 1
Show your passion for community service! When you get the chance to speak with the hiring team, share any relevant experiences where you've positively impacted your community or worked in a customer-facing role. This will demonstrate that you align with Vivify's values.
✨Tip Number 2
Familiarise yourself with the local schools and their facilities. Knowing the specific needs of the schools in Morpeth can help you stand out during interviews. Mentioning how you can enhance the experience for hirers based on your knowledge will show your commitment.
✨Tip Number 3
Prepare to discuss your organisational skills. As a Community Host, you'll need to manage multiple tasks efficiently. Think of examples from your past where you successfully juggled responsibilities and maintained a high standard of service.
✨Tip Number 4
Emphasise your communication skills. Being a great communicator is key in this role. Practice articulating how you would handle various scenarios with hirers and school staff, ensuring everyone feels valued and heard.
We think you need these skills to ace Community Host / Leisure Assistant - Chantry and King Edwards - Morpeth, Northumberland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Community Host. Emphasise any previous customer service roles, teamwork experiences, or involvement in community activities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your ability to create positive experiences for hirers. Mention specific examples of how you've contributed to similar roles in the past.
Highlight Your Flexibility: Since this is a part-time, zero-hour contract, emphasise your availability and willingness to adapt to varying schedules. Mention any previous experiences where you successfully managed flexible working hours.
Showcase Communication Skills: In your application, highlight your communication skills. Provide examples of how you've effectively interacted with customers or team members in previous roles, as this is crucial for representing Vivify professionally.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working with the community and helping others. Vivify values individuals who are passionate about providing excellent service, so share any relevant experiences that highlight your commitment to community engagement.
✨Demonstrate Your Organisational Skills
As a Community Host, you'll need to be organised and quick to act. Prepare examples of how you've successfully managed tasks or events in the past, showcasing your ability to handle multiple responsibilities efficiently.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you’ve effectively communicated with different groups, whether it’s customers, colleagues, or community members. This will show that you can represent Vivify professionally.
✨Prepare for Health and Safety Questions
Since safety is a priority for Vivify, brush up on basic health and safety protocols. Be prepared to discuss how you would handle potential hazards or ensure the safety of the facilities during your shift.
