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- Tasks: Welcome hirers, set up facilities, and ensure a positive experience.
- Company: Vivify is dedicated to enhancing community health and happiness through excellent facility management.
- Benefits: Enjoy staff uniform, free parking, wellness programmes, and career development opportunities.
- Why this job: Join a passionate team making a real difference in the community while developing your skills.
- Qualifications: Looking for proactive individuals with excellent communication skills and a commitment to customer service.
- Other info: Receive full training in safety and customer service, plus opportunities for growth.
The predicted salary is between 20000 - 28000 £ per year.
Job Purpose: To welcome our Hirers and their groups into the schools\’ facilities, ensuring all facilities are opened and set up on time for each group to enjoy their visits.
Responsibilities:
- Deliver a world-class experience for our hirers, ensuring all customers receive a positive and memorable experience. Assist hirers with setting up facilities for lettings and school-related events, from setting up a badminton net to switching on floodlights.
- Undertake light cleaning duties to ensure the school\’s premises are left as found, such as sweeping and tidying chairs or storing equipment, to avoid extra work for schools and teachers the next morning.
- Ensure the security and safety of the school by unlocking gates and doors and securing them at the end of the shift.
- Complete health and safety checks throughout the shift, report hazards or faulty equipment via our platform to maintain high standards and ensure safety.
- Receive full training, both in person and online, covering site introduction, safeguarding, manual handling, fire safety, and customer service.
- Support the school, hirers, and Vivify team through additional activities to enhance service quality and operational efficiency.
Who are we looking for?
- Individuals who operate with pride and passion, making a positive difference in the community.
- Problem-solvers who find solutions and make processes simple.
- Organized, proactive, flexible, and committed to providing excellent customer service.
- Interested in growth, learning, and development opportunities.
- Excellent communicators who can represent Vivify professionally.
What do we offer?
- Staff uniform
- Employee of the month vouchers
- Confidential wellbeing programme with free counselling
- Free staff parking
- Referral bonuses and vouchers
- School referral bonus
- Career development and training opportunities
- Company events
- Company pension
About Vivify: We believe people\’s health and happiness are paramount. We aim to inspire communities, support schools, and generate revenue through excellent facility management. Our Community Hosts are passionate about providing outstanding service, making facility hire hassle-free for schools and hirers.
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Community Host / Leisure Assistant - Astrea Woodfields - Doncaster, South Yorkshire employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Leisure Assistant - Astrea Woodfields - Doncaster, South Yorkshire
✨Tip Number 1
Familiarise yourself with the facilities at Astrea Woodfields. Knowing the layout and equipment available will help you assist hirers more effectively and demonstrate your proactive approach during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted previous customers or clients. This will highlight your ability to deliver a world-class experience, which is crucial for this role.
✨Tip Number 3
Research common health and safety protocols relevant to community facilities. Being knowledgeable about these practices will not only impress during your interview but also show your commitment to maintaining a safe environment.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and questions during the interview.
We think you need these skills to ace Community Host / Leisure Assistant - Astrea Woodfields - Doncaster, South Yorkshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Community Host / Leisure Assistant position. Tailor your application to highlight how your skills and experiences align with what Vivify is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, event management, or community engagement. Provide specific examples of how you've delivered excellent service or solved problems in similar roles.
Showcase Your Skills: Make sure to mention key skills that are relevant to the role, such as communication, organisation, and flexibility. Use concrete examples to demonstrate how you have used these skills in past experiences.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for the role and the community. Explain why you want to work for Vivify and how you can contribute to their mission of enhancing community health and happiness.
How to prepare for a job interview at Vivify Venues
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for working within the community. Share any previous experiences where you made a positive impact, as this aligns with the values of the role and the company.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles. This job requires quick thinking and adaptability, so showcasing your ability to find solutions will impress the interviewers.
✨Highlight Your Customer Service Experience
Since the role focuses on providing a world-class experience for hirers, be ready to discuss your customer service background. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
