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- Tasks: Deliver an excellent service to community groups using school facilities and ensure site security.
- Company: Join Vivify, a passionate team dedicated to enhancing community health and happiness.
- Benefits: Enjoy staff perks like free counselling, career development, and employee recognition.
- Other info: Flexible hours with full training provided to help you succeed.
- Why this job: Make a real difference in your community while gaining valuable experience and skills.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
We believe nothing is more important than people's health and happiness. What we do makes a difference. We inspire people everywhere to get the most out of life, bring communities together and help schools generate much needed revenue. We PRIDE ourselves on minimising the hassle for schools when letting their sports and leisure facilities - and our Community Hosts are PASSIONATE about delivering an excellent service to the groups who hire those facilities. However, alongside delivering great service, this role carries significant responsibility. Our Community Hosts are trusted key holders operating in schools outside of normal hours and play a vital role in safeguarding, compliance and site security.
Responsibilities
- To deliver a world class experience for our hirers, ensuring all customers receive a positive and memorable experience.
- Assisting hirers with the setting up of facilities for lettings & other school related events, from setting up a badminton net to switching on the floodlights.
- Undertake light cleaning duties to ensure that the school's premises are always left as found - from a quick sweep around and tucking chairs back under the desks or storing away equipment in the gym.
- The security and safety of our school is greatly important to Vivify. The Community Host unlocks the gates and doors, making sure they're locked up securely again at the end of the shift.
- Throughout the shift, completing all health and safety checks and reporting any hazards or faulty equipment via our company platform ensures the high standards of the school, its grounds and environment are maintained and everyone on site is kept safe and healthy.
- Full training is provided, in person and via our online training system to equip the Community Host with full understanding and knowledge of how to carry out the role including an introduction to their school site and facilities, safeguarding responsibilities, manual handling, fire safety and customer service.
- The Community Host may be involved in other activities not listed in the responsibilities above to support the school, hirers and the Vivify team.
Who are we looking for?
Vivify are proud of the work we do and the difference we make to our communities. We are passionate about the service we provide. As the person closest to our schools and hirers on a day to day basis, you will operate with pride and passion too. You will tackle challenges, streamline processes and be organized, quick to act and flexible to provide the best customer experience. You should be a great communicator, able to represent Vivify with the school and our hirers in a professional way. You are interested in growing with Vivify, always looking to make things better and able to get involved in learning and development opportunities.
Benefits
- Staff uniform
- Employee of the month voucher award
- Full 24hr access to our confidential corporate wellbeing programme which includes free counselling sessions
- Free staff parking
- Staff referral bonus and voucher scheme
- Career development and training opportunities
Community Host / Caretaker - Raynes Park High School - Raynes Park, London employer: Vivify Venues
Contact Detail:
Vivify Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Host / Caretaker - Raynes Park High School - Raynes Park, London
✨Tip Number 1
Get to know the school and community vibe! Before your interview, take a stroll around Raynes Park High School and chat with locals. This will help you understand their needs and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations with hirers or school staff. Role-play these situations with a friend to build your confidence and showcase your problem-solving abilities.
✨Tip Number 3
Show off your passion for community work! During interviews, share personal stories about how you've positively impacted your community or helped others. This will highlight your commitment to the role and align with Vivify's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital tools we use at Vivify.
We think you need these skills to ace Community Host / Caretaker - Raynes Park High School - Raynes Park, London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for community service shine through. We want to see how much you care about making a difference and delivering excellent service to our hirers.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant experience and skills that align with the role of Community Host, so we can easily see why you’d be a great fit!
Tailor Your Application: Make sure to customise your application for this specific role. Mention how your values align with ours at Vivify and how you can contribute to creating a positive experience for our schools and communities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hassle!
How to prepare for a job interview at Vivify Venues
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Community Host. Familiarise yourself with tasks like setting up facilities, ensuring safety, and delivering excellent customer service. This will help you demonstrate your passion for the role and how you can contribute to the school's success.
✨Showcase Your Communication Skills
As a Community Host, you'll be interacting with various groups. Practice articulating your thoughts clearly and confidently. Think of examples from your past experiences where you've effectively communicated or resolved issues, as this will show your ability to represent Vivify professionally.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you would handle challenges that may arise during your shift. Whether it's a last-minute equipment issue or a safety concern, showing that you can think on your feet and find solutions will impress your interviewers.
✨Express Your Passion for Community Engagement
Vivify values individuals who are passionate about making a difference in their communities. Share your thoughts on community involvement and any relevant experiences you have. This will highlight your alignment with the company's mission and your commitment to providing a world-class experience.