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For Companies At a Glance
- Tasks: Lead the Nottingham store, manage staff, and ensure excellent customer service.
- Company: Join Vivienne Westwood, a renowned British fashion brand committed to quality and sustainability.
- Benefits: Enjoy commission, staff discounts, health support, and a generous leave allowance.
- Why this job: Be part of a brand that values its people and promotes a better world.
- Qualifications: Computer literacy and experience in retail management are essential.
- Other info: Apply early as positions may close before the deadline.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading….
Responsibilities
- Store keyholder – opening and closing the store
- Preparing daily, weekly and monthly reports regarding store performance
- Cashing up the till and other banking duties
- Providing excellent customer service
- Being point of contact for any staff or customer issues
- Resolving customer complaints in a timely manner
- Processing product deliveries and movements on RetailPro
- Participating in annual stock takes as well as carrying out line checks throughout the year
- Processing mail orders, stock transfers, stock deliveries
- Merchandising the shop floor
- Supervising and motivating staff
- Coaching and training staff
- Supporting Store Manager in daily operations as well as any ad hoc duties
- Addressing staff performance issues with company policies and procedures
- Execute disciplinary actions when necessary
- Event management – Marketing and Promotions
- Maintain high standards of visual merchandising
- Brand representation
- Policy and Procedure Compliance
Profile & Key Skills
- Computer Literacy – (SAP/Prism/Krunch)
- Disciplinary Action experience
- Inventory Management
- Visual Merchandising
Note: this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role
Benefits
- Commission
- Uniform allowance
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Applications may close before the deadline, so please apply early to avoid disappointment.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link
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Store Manager - Nottingham employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Nottingham
✨Tip Number 1
Familiarise yourself with Vivienne Westwood's brand values and mission. Understanding their commitment to quality products and environmental awareness will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Highlight your experience in inventory management and visual merchandising. Be prepared to discuss specific examples of how you've successfully managed stock levels and created appealing displays that drive sales in previous roles.
✨Tip Number 3
Prepare to showcase your leadership skills. As a Store Manager, you'll need to motivate and coach staff effectively. Think of instances where you've resolved conflicts or improved team performance, as these will be key talking points.
✨Tip Number 4
Research the local Nottingham market and customer demographics. Being knowledgeable about the area can help you tailor your approach to customer service and marketing strategies, making you a more attractive candidate for the role.
We think you need these skills to ace Store Manager - Nottingham
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vivienne Westwood's values, mission, and product offerings. This will help you tailor your application to reflect your alignment with their commitment to quality and environmental awareness.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in retail management, particularly any roles that involved customer service, staff supervision, and inventory management. Use specific examples to demonstrate your skills.
Showcase Leadership Skills: As a Store Manager, you'll need to motivate and coach staff. Include examples of how you've successfully led teams in the past, resolved conflicts, or improved store performance through effective leadership.
Tailor Your Application: Make sure your application is tailored specifically for the Store Manager position. Address the key responsibilities mentioned in the job description and explain how your skills and experiences make you the ideal candidate for this role.
How to prepare for a job interview at Vivienne Westwood
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the Vivienne Westwood brand and its commitment to quality and sustainability. Research the brand's history and values, and be ready to discuss how they resonate with you.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and coached staff in previous roles, and be ready to discuss your approach to resolving performance issues.
✨Highlight Your Customer Service Experience
Customer service is key in retail. Be prepared to share specific instances where you've successfully handled customer complaints or enhanced the shopping experience, showcasing your problem-solving skills.
✨Familiarise Yourself with Retail Software
Since the role involves using systems like RetailPro, SAP, or Prism, it’s beneficial to mention any relevant experience you have with these tools. If you're not familiar, consider doing a bit of research to understand their functionalities.
