Vivienne Westwood is seeking a proactive E-commerce Customer Service Associate to join our online team. You will deliver an exceptional customer experience across email, phone, live chat and social media, supporting customers from pre-sales enquiries to delivery, returns and aftercare.
This seasonal, fixed-term role runs for three months during the Christmas peak. You will collaborate with Logistics, Warehouse, IT, Retail and Finance to ensure a seamless, brand-aligned service experience in a
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Seasonal Luxury E‑commerce Customer Experience Associate employer: Vivienne Westwood
At Vivienne Westwood, we pride ourselves on being an exceptional employer that champions creativity, sustainability, and personal growth. Our Manchester store offers a vibrant work culture where you can thrive in a supportive environment, with benefits such as generous annual leave, health and wellbeing support, and opportunities for career progression. Join us to be part of a brand that not only values its people but also actively contributes to cultural and environmental causes.
