Vivienne Westwood is seeking a proactive E-commerce Customer Service Associate for a three-month seasonal contract. You will handle inquiries from pre-sales to delivery, returns and aftercare, across email, phone, live chat, and social channels.
You will collaborate with Logistics, Warehouse, IT, Retail, and Finance to ensure a seamless customer experience while upholding the brand’s service standards in a fast-paced luxury retail environment.
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Seasonal E-commerce Customer Care Specialist employer: Vivienne Westwood
At Vivienne Westwood, we pride ourselves on being an exceptional employer that champions creativity, sustainability, and personal growth. Our Manchester store offers a vibrant work culture where you can thrive in a supportive environment, with benefits such as generous annual leave, health and wellbeing support, and opportunities for career progression. Join us to be part of a brand that not only values its people but also actively contributes to cultural and environmental causes.
