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- Tasks: Monitor site performance, analyse data, and enhance product presentation for optimal sales.
- Company: Join the iconic Vivienne Westwood brand, committed to quality and sustainability.
- Benefits: Enjoy staff discounts, health support, generous leave, and career development opportunities.
- Why this job: Be part of a team that values creativity and makes a positive impact on the world.
- Qualifications: 3+ years in ecommerce merchandising, strong analytical skills, and experience with CMS tools.
- Other info: Dynamic work environment with a focus on collaboration and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading… Vivienne Westwood is looking for a Digital Site Merchandiser to join the Ecommerce team on a full time basis in the Ecommerce hub based in Merton, London.
Key Responsibilities
- Performance Monitoring & Reporting: Deliver daily, weekly, and monthly reports to track site performance and key insights. Analyze metrics and provide category deep dives as needed. Identify opportunities from weekly sales and recommend strategies to boost profitability.
- Trading & Merchandising: Trade the website by analyzing sales data, responding to trends, and recommending enhancements. Develop product assortment strategy aligned with global ecommerce goals. Oversee product uploads, ensuring timely launches with cross-functional coordination.
- Site Management & Presentation: Ensure accurate product categorization and merchandising for optimal sales and user experience. Update product detail pages to reflect strategy and launch calendar. Monitor inventory and adjust site merchandising in collaboration with warehouse and planning teams.
- Pricing & Promotions: Manage seasonal markdowns and price lists with timely updates. Maintain online price books and communicate changes to stakeholders.
- Data Analysis & Insights: Produce ad-hoc and monthly reports to extract actionable insights. Conduct web analytics reviews, optimizing conversion through navigation, A/B testing, and promotions.
- Customer Experience: Monitor the customer journey and identify improvements to boost conversions. Collaborate with production teams on deliveries, photo shoots, and sample workflows.
- Cross-Functional Collaboration: Liaise with buying, merchandising, marketing, social, inventory, and customer service teams. Support global ecommerce strategy across regions, currencies, and time zones.
Profile & Key Skills
- Knowledge & Experience: 3+ years of experience in an ecommerce site merchandising role. Proven experience with CMS tools within an ecommerce platform (Salesforce Commerce Cloud, Shopify, Magento, Hybris, etc.). Strong analytical skills, with experience in web analytics tools and BI systems. Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis. Experience in managing product and category assortment within an ecommerce setting. Strong understanding of inventory management and ecommerce pricing strategies. Proven track record of building collaborative relationships across departments. Excellent communication skills, both written and verbal. Familiarity with global ecommerce markets, working across multiple regions, currencies, and time zones.
- Technical Skills: Advanced skills in Excel, including Pivot Tables and Gantt charts. Experience in SQL and data extraction from web metrics tools. Ability to work with ecommerce BI toolsets.
- Competencies: Exceptional attention to detail and strong organizational skills. Ability to multitask and manage workload effectively in a fast-paced environment. A commercially astute problem solver with the ability to translate data into actionable strategies. Passionate about delivering an outstanding customer experience. Self-motivated and energetic, with the ability to work under pressure and meet deadlines.
Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfill the requirements of the role.
Benefits:
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Applications may close before the deadline, so please apply early to avoid disappointment. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
Digital Site Merchandiser in Merton employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Site Merchandiser in Merton
✨Tip Number 1
Get to know the brand inside out! Research Vivienne Westwood's values, products, and recent campaigns. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to ecommerce and site merchandising. Think about how your experience aligns with their needs and be ready to share specific examples of your past successes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Digital Site Merchandiser in Merton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Site Merchandiser role. Highlight your experience with ecommerce platforms and data analysis, as these are key for us at Vivienne Westwood.
Showcase Your Analytical Skills: Since this role involves a lot of performance monitoring and reporting, don’t forget to mention any specific tools or methods you’ve used in the past. We love seeing how you can turn data into actionable insights!
Emphasise Collaboration: We value teamwork here, so be sure to highlight any cross-functional projects you've worked on. Mention how you’ve liaised with different departments to achieve common goals, as this is crucial for the role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications early, so get your materials in through our website as soon as you can to avoid disappointment!
How to prepare for a job interview at Vivienne Westwood
✨Know Your Numbers
As a Digital Site Merchandiser, you'll be expected to analyse metrics and provide insights. Brush up on your data analysis skills and be ready to discuss how you've used analytics tools in the past. Bring examples of reports you've created or insights you've derived from data.
✨Showcase Your E-commerce Savvy
Familiarise yourself with the latest trends in e-commerce and be prepared to discuss how you can apply them at Vivienne Westwood. Highlight your experience with CMS tools like Salesforce Commerce Cloud or Shopify, and be ready to explain how you've managed product assortments effectively.
✨Collaboration is Key
This role requires cross-functional collaboration, so be ready to share examples of how you've worked with different teams in the past. Discuss any challenges you faced and how you overcame them to achieve a common goal. This will show that you're a team player who can thrive in a collaborative environment.
✨Passion for Customer Experience
Vivienne Westwood values an outstanding customer experience. Be prepared to talk about how you've improved customer journeys in previous roles. Share specific strategies you've implemented to boost conversions and enhance user experience, demonstrating your commitment to putting customers first.
