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- Tasks: Join our Ecommerce team to enhance the online shopping experience for our Japanese market.
- Company: Vivienne Westwood is a leading British fashion brand known for its innovative design and commitment to sustainability.
- Benefits: Enjoy staff discounts, health support, training opportunities, and a generous leave allowance.
- Why this job: Be part of a creative culture that values sustainability and innovation while making a real impact.
- Qualifications: 5+ years in merchandising, proficiency in Salesforce Commerce Cloud, and fluency in Japanese, Chinese, and English.
- Other info: This role offers a chance to develop new skills and progress your career in a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.
ABOUT THE ROLE
We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office.
Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience.
KEY REPSONSIBILITIES
- Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales.
- Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings.
- Support Japan website operative teams with troubleshooting or training resource for efficiency – adhering to best practice and compliance.
- Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners.
- Analysing market trends and consumer behaviour to inform merchandising strategies.
- Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance.
- Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC – Japan website operations.
- Reporting on performance metrics and online sales to inform business decisions.
- Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders.
- Keep abreast of all localised online activities and developments impacting sales online.
- Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products.
- Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success.
- Any other ad hoc tasks required.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
PROFILE & KEY SKILLS
- Minimum of 5 years of experience in merchandising.
- Proficiency with Salesforce Commerce Cloud (SFCC).
- Strong knowledge of web development technologies, including HTML, CSS, and XML.
- Experience with AP systems.
- Advanced skills in Microsoft Excel for data management and reporting.
- Expertise in data reporting, analysis, and interpretation.
- Familiarity with UI/UX principles and best practices to enhance user experience.
- Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory)
BENEFITS
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link
Ecommerce Merchandiser - Japanese Speaking employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Merchandiser - Japanese Speaking
✨Tip Number 1
Familiarise yourself with Vivienne Westwood's brand values and recent campaigns. Understanding their commitment to sustainability and activism will help you align your passion with their mission during interviews.
✨Tip Number 2
Brush up on your knowledge of Salesforce Commerce Cloud (SFCC) and web development technologies like HTML, CSS, and XML. Being able to discuss your technical skills confidently can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the fashion e-commerce space, especially those who have experience with the Japanese market. This could provide you with valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with data analysis and reporting, particularly in relation to merchandising strategies. Be ready to share specific examples of how you've used data to drive sales or improve user experience.
We think you need these skills to ace Ecommerce Merchandiser - Japanese Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in merchandising, particularly with e-commerce platforms. Emphasise your proficiency with Salesforce Commerce Cloud and any web development skills you possess.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and sustainability, aligning with Vivienne Westwood's core values. Mention your experience with Japanese markets and how you can enhance the user experience on their e-commerce platform.
Showcase Language Skills: Since Japanese is mandatory for this role, ensure you clearly state your language proficiency. If possible, include examples of how you've used your language skills in a professional context, especially in merchandising or e-commerce.
Highlight Analytical Skills: Given the importance of data analysis in this role, provide specific examples of how you've used data reporting and analysis to inform merchandising strategies. Mention any tools or methodologies you are familiar with, particularly in relation to Excel.
How to prepare for a job interview at Vivienne Westwood
✨Showcase Your E-commerce Knowledge
Make sure to demonstrate your understanding of e-commerce platforms, especially Salesforce Commerce Cloud. Be prepared to discuss how you've used these tools in previous roles and how they can enhance user experience.
✨Highlight Your Data Skills
Since the role requires advanced skills in data reporting and analysis, come ready with examples of how you've used data to inform merchandising strategies. Discuss specific metrics you've tracked and how they influenced your decisions.
✨Emphasise Your Language Proficiency
As Japanese is mandatory for this role, be prepared to showcase your language skills. You might be asked to conduct part of the interview in Japanese, so practice common industry terms and phrases to ensure fluency.
✨Demonstrate Your Understanding of UI/UX Principles
Familiarity with UI/UX principles is crucial for this position. Be ready to discuss how you've improved user experiences in past roles and share any specific projects where you enhanced navigation or conversion rates.
