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For Companies At a Glance
- Tasks: Manage e-commerce platform, enhance user experience, and drive sales for Japan market.
- Company: Join Vivienne Westwood, a leading British fashion brand known for creativity and sustainability.
- Benefits: Enjoy staff discounts, health support, training opportunities, and generous annual leave.
- Why this job: Be part of a culture that values innovation, activism, and environmental care.
- Qualifications: 5+ years in merchandising, fluent in Japanese, Chinese, and English, with strong data analysis skills.
- Other info: Work in a diverse environment committed to inclusion and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.
ABOUT THE ROLE
We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office.
Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience.
KEY RESPONSIBILITIES
- Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales.
- Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings.
- Support Japan website operative teams with troubleshooting or training resource for efficiency – adhering to best practice and compliance.
- Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners.
- Analysing market trends and consumer behaviour to inform merchandising strategies.
- Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance.
- Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC – Japan website operations.
- Reporting on performance metrics and online sales to inform business decisions.
- Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders.
- Keep abreast of all localised online activities and developments impacting sales online.
- Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products.
- Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success.
- Any other ad hoc tasks required.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
PROFILE & KEY SKILLS
- Minimum of 5 years of experience in merchandising.
- Proficiency with Salesforce Commerce Cloud (SFCC).
- Strong knowledge of web development technologies, including HTML, CSS, and XML.
- Experience with AP systems.
- Advanced skills in Microsoft Excel for data management and reporting.
- Expertise in data reporting, analysis, and interpretation.
- Familiarity with UI/UX principles and best practices to enhance user experience.
- Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory)
BENEFITS
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link
Ecommerce Merchandiser - Japanese Speaking employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Merchandiser - Japanese Speaking
✨Tip Number 1
Familiarise yourself with Vivienne Westwood's brand values and recent campaigns. Understanding their commitment to sustainability and culture will help you align your passion with theirs during any discussions.
✨Tip Number 2
Brush up on your knowledge of Salesforce Commerce Cloud (SFCC) and web technologies like HTML, CSS, and XML. Being able to discuss your technical skills confidently can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your experience in data analysis and merchandising strategies. Think of specific examples where you've successfully improved online sales or user experience, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Network with professionals in the fashion e-commerce space, especially those familiar with the APAC market. Engaging with industry peers can provide insights and potentially valuable connections that may help you in the application process.
We think you need these skills to ace Ecommerce Merchandiser - Japanese Speaking
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vivienne Westwood's heritage, values, and commitment to sustainability. This understanding will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: Emphasise your merchandising experience, particularly in e-commerce. Mention specific projects or roles where you've used Salesforce Commerce Cloud or improved user experience through UI/UX principles.
Showcase Language Skills: Since fluency in Japanese is essential, make sure to highlight your language proficiency clearly. If applicable, include any relevant experiences that demonstrate your ability to communicate effectively in Japanese.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the listing, such as 'data analysis', 'market trends', and 'collaboration', to show that you meet their requirements.
How to prepare for a job interview at Vivienne Westwood
✨Showcase Your E-commerce Knowledge
Make sure to demonstrate your understanding of e-commerce platforms, especially Salesforce Commerce Cloud. Be prepared to discuss how you've previously enhanced user experiences and driven sales through effective merchandising strategies.
✨Highlight Your Data Analysis Skills
Since the role requires expertise in data analysis, come ready with examples of how you've used data to inform merchandising decisions. Discuss specific metrics you've tracked and how they influenced your strategies.
✨Emphasise Language Proficiency
Fluency in Japanese is crucial for this position. Be prepared to showcase your language skills during the interview, perhaps by discussing your experience working with Japanese partners or customers.
✨Demonstrate Cultural Awareness
Vivienne Westwood values culture and heritage. Show your understanding of Japanese culture and how it influences consumer behaviour. This will help you connect your merchandising strategies to the local market effectively.
