Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the e-commerce strategy and operations for Vivienne Westwood's Japan site.
- Company: Join one of the UK's most iconic fashion brands, known for creativity and sustainability.
- Benefits: Enjoy staff discounts, health support, and a generous leave allowance.
- Why this job: Be part of a culture that values innovation, activism, and personal growth.
- Qualifications: 7 years of experience in e-commerce management and fluency in Japanese and English required.
- Other info: This is a full-time contract role based in Merton.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join to apply for the Ecommerce Manager role at Vivienne Westwood
2 days ago Be among the first 25 applicants
Join to apply for the Ecommerce Manager role at Vivienne Westwood
Get AI-powered advice on this job and more exclusive features.
Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.
About The Role
We are excited to offer an opportunity for an Ecommerce Manager to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office.
Oversees the overall e-commerce strategy, operations, and performance. Responsible for driving sales and improving customer experience.
KEY REPSONSIBILITIES
- Responsible for the development and maintenance of the New Ecommerce Japan website locale
- Acting as the main point of contact for all B2C Japan locale e-commerce operations, overseeing both front-end and back-end website management, supply chain, fulfilment and customer service.
- Managing Japan partner instructions and guidelines, coordinating activities related to Japan locale operations to ensure seamless collaboration and execution.
- Monitoring, tracking, and reporting on all Japan locale revenue, sales, and expected targets, ensuring key milestones for online revenue are met.
- Conducting competitor benchmarking to analyse market positioning, pricing strategies, and promotional tactics within the Japan e-commerce landscape.
- Managing the day-to-day operations of Japan ecommerce team, prioritizing workloads according to business needs while ensuring optimal website performance.
- Overseeing the execution of website merchandising assets and data management, ensuring seamless delivery and adherence to project timelines.
- Tracking and analysing sales performance, conversion rates, and other key business metrics, providing insights for future performance and strategies.
- Conducting site audits and implementing initiatives to improve the online shopping experience, focusing on customer experience (CX) and user experience (UX).
- Collaborating closely with the Buying and Commercial teams to align on trading strategies and optimize the online product offerings.
- Managing relationships with internal and external stakeholders, ensuring clear communication regarding project status and operational activities.
- Responsible for the maintenance of online processes and guidelines for the internal website teams and Japanese partners.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
Profile & Key Skills
- 7 Years experience
- Management: Strong leadership experience with a track record of successful team and project management.
- Technical Expertise: Proficient in B2C platforms, Salesforce Commerce Cloud (SFCC), HTML, XML, and SEO.
- Analytical Skills: Extensive experience in data reporting and analysis using SAP and Excel to inform strategic decisions.
- Design & Customer Experience: Expertise in UI, UX, and Customer Experience (CX) to enhance user engagement and satisfaction.
- Japanese (Mandatory)/ Chinese (Preferred but not essential)/ English (Mandatory)
Benefits
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Contract
Job function
-
Job function
Sales and Business Development
-
Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Vivienne Westwood by 2x
Sign in to set job alerts for “Ecommerce Manager” roles.
St Albans, England, United Kingdom 6 days ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
City Of London, England, United Kingdom 6 days ago
City Of London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 3 days ago
London, England, United Kingdom 3 months ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
Greater London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Ecommerce Manager - Japanese Speaking employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager - Japanese Speaking
✨Tip Number 1
Familiarise yourself with Vivienne Westwood's brand values and mission. Understanding their commitment to sustainability and culture will help you align your responses during interviews, showcasing your passion for their ethos.
✨Tip Number 2
Brush up on your technical skills related to B2C platforms and Salesforce Commerce Cloud. Being able to discuss your experience with these tools confidently can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your analytical skills in detail. Be ready to share specific examples of how you've used data reporting and analysis to drive strategic decisions in previous roles.
✨Tip Number 4
Network with current or former employees of Vivienne Westwood. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Ecommerce Manager - Japanese Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce management, particularly any work related to B2C platforms and the Japanese market. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and sustainability, aligning with Vivienne Westwood's core values. Mention specific experiences that showcase your leadership skills and technical expertise in e-commerce.
Showcase Language Proficiency: Since Japanese is mandatory for this role, ensure you clearly state your language proficiency level. If you have any certifications or relevant experiences using Japanese in a professional context, include those as well.
Highlight Analytical Skills: Emphasise your experience with data reporting and analysis tools like SAP and Excel. Provide examples of how you've used these skills to inform strategic decisions in previous roles, especially in e-commerce settings.
How to prepare for a job interview at Vivienne Westwood
✨Show Your Passion for Fashion
Vivienne Westwood is all about creativity and culture, so make sure to express your enthusiasm for the brand and its values during the interview. Share your thoughts on their innovative designs and how they align with your personal style.
✨Demonstrate Your Technical Skills
As an Ecommerce Manager, you'll need to showcase your proficiency in B2C platforms and tools like Salesforce Commerce Cloud. Be prepared to discuss your experience with HTML, XML, and SEO, and how you've used these skills to drive sales and improve customer experience.
✨Prepare for Data-Driven Discussions
Analytical skills are crucial for this role. Come ready to talk about your experience with data reporting and analysis, particularly using SAP and Excel. Highlight specific examples where your insights led to strategic decisions that improved performance.
✨Understand the Japanese Market
Since this role focuses on the Japan locale, it's essential to demonstrate your understanding of the Japanese e-commerce landscape. Research competitors and be ready to discuss market positioning, pricing strategies, and promotional tactics relevant to the region.
