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- Tasks: Drive online strategies to boost website performance and achieve sales targets.
- Company: Join a dynamic team at a leading e-commerce company in Merton.
- Benefits: Enjoy staff discounts, health support, training, and generous leave.
- Why this job: Make an impact in e-commerce while developing your skills in a fast-paced environment.
- Qualifications: E-commerce expertise, strong communication skills, and data analysis proficiency required.
- Other info: Great opportunity for career growth and hands-on experience in digital merchandising.
The predicted salary is between 36000 - 60000 £ per year.
We are excited to offer a full-time opportunity for a Digital Site Merchandise Manager to join our Digital Merchandising team on a 6-month fixed-term contract. This role will be based at our Merton office. The Digital Site Merchandise Manager is responsible for developing and executing online strategies to drive website performance. The key objective for the role is to achieve budgeted sales and profit targets, whilst effectively leading the Merchandise team to manage systems, the online lifecycle of products and availability. The Merchandise Manager must demonstrate strong commercial awareness, brand positioning knowledge, and seasonal trend insight. They should be meticulous, data-driven, and strategic in managing product, merchandising, and online trading. Proficiency in inventory systems, performance reporting, and ecommerce tools is essential, along with excellent communication skills to foster internal and external relationships.
KEY RESPONSIBILITIES
- Serve as main contact for website and Merchandising team, ensuring alignment with strategy and clear communication across reporting levels.
- Present confidently using a data-led approach; represent E-commerce Merchandising in stakeholder meetings.
- Oversee daily operations and prioritise website workload as directed by Head of E-commerce.
- Manage team and cross-functional projects, maintaining strong communication and a trading-focused culture.
- Maintain Merchandise calendar, studio rota, and team records including TOIL and overtime.
- Lead team development, training, and performance reviews; resolve internal issues.
- Ensure timely execution of merchandising assets and data; delegate effectively across the team.
- Communicate key developments and project updates to Head of E-commerce.
- Stay informed on merchandising areas including content, supply chain, and inbound logistics; track and resolve discrepancies.
- Independently manage SAP, OMS, SFCC catalogue, and website configuration for accurate reporting.
- Analyse trade reports and commercial factors; produce monthly / annual performance insights.
- Provide sales and margin reporting; use forecasting tools to guide trading actions.
- Lead initiatives to improve traffic and site experience; conduct audits and report bugs.
- Collaborate with Buying and Commercial teams to align on trading strategy and optimise online edits.
- Research and propose new tools and practices to support team evolution.
SKILL SET REQUIRED
- E-commerce & Merchandising Expertise: Deep understanding of online trading, merchandising strategy, and website operations.
- Commercial Awareness: Strong grasp of brand positioning, seasonal trends, and global business factors.
- Data Analysis & Reporting: Proficient in interpreting trade reports, forecasting, and performance metrics using tools like SAP, OMS, and SFCC.
- Project & Team Management: Skilled in prioritising workloads, managing cross-functional projects, and leading team development and performance reviews.
- Communication & Presentation: Excellent verbal and written communication skills; confident in presenting data-led insights to stakeholders.
- Technical Proficiency: Experience with ecommerce platforms, catalogue management, website configuration, and bug reporting.
- Operational Efficiency: Ability to manage calendars, rotas, and studio logistics while maintaining accurate records.
- Problem Solving & Initiative: Proactive in resolving issues, suggesting improvements, and adapting to evolving team needs.
- Stakeholder Collaboration: Strong relationship-building skills across Buying, Commercial, Logistics, and IT teams.
- Customer Experience Focus: Understanding of CX and UX principles to enhance the online shopping journey.
BENEFITS
- Staff discounts
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox Discounts and Wellness Hub
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Training and hands-on experience
- Opportunities to build new skills and gain valuable industry knowledge
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.
Digital Site Merchandise Manager (6 month FTC) employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Site Merchandise Manager (6 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Site Merchandise Manager role.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s online presence. Familiarise yourself with their website, merchandising strategies, and recent campaigns. We want you to walk in confident, ready to discuss how you can drive their website performance!
✨Tip Number 3
Show off your data skills! Be ready to talk about how you’ve used data analysis in past roles to improve sales or optimise product listings. We love seeing candidates who can back up their strategies with solid numbers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to join our team and make an impact.
We think you need these skills to ace Digital Site Merchandise Manager (6 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Site Merchandise Manager role. Highlight your e-commerce and merchandising expertise, and don’t forget to showcase your data analysis skills. We want to see how your experience aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be sure to mention your commercial awareness and any relevant projects you've led. We love a good story that shows your passion for digital merchandising.
Showcase Your Data Skills: Since this role is all about data-driven decision-making, make sure to highlight your proficiency in tools like SAP, OMS, and SFCC. We want to know how you've used data to drive performance in your previous roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re excited to see what you bring to the table, so don’t hold back!
How to prepare for a job interview at Vivienne Westwood
✨Know Your Numbers
As a Digital Site Merchandise Manager, you'll need to be data-driven. Brush up on your understanding of key performance metrics and be ready to discuss how you've used data to drive sales or improve website performance in the past.
✨Showcase Your Commercial Awareness
Make sure you can talk about current trends in e-commerce and merchandising. Be prepared to discuss how these trends could impact the company's strategy and how you would leverage them to achieve sales targets.
✨Prepare for Team Dynamics
Since this role involves managing a team, think about your leadership style and how you foster collaboration. Have examples ready that demonstrate your ability to lead projects and develop team members effectively.
✨Master Your Presentation Skills
You'll likely need to present data-led insights to stakeholders. Practice presenting complex information clearly and confidently, as this will be crucial in showcasing your communication skills during the interview.
