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- Tasks: Drive online strategies to boost website performance and achieve sales targets.
- Company: Join the iconic Vivienne Westwood team in a dynamic digital environment.
- Benefits: Enjoy staff discounts, health support, training, and generous leave.
- Why this job: Make an impact in e-commerce while developing your skills in a creative brand.
- Qualifications: E-commerce expertise, strong communication skills, and data analysis proficiency.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join to apply for the Digital Site Merchandise Manager (6 month FTC) role at Vivienne Westwood
We are excited to offer a full‑time opportunity for a Digital Site Merchandise Manager to join our Digital Merchandising team on a 6‑month fixed‑term contract. This role will be based at our Merton office.
The Digital Site Merchandise Manager is responsible for developing and executing online strategies to drive website performance. The key objective for the role is to achieve budgeted sales and profit targets, whilst effectively leading the Merchandise team to manage systems, the online lifecycle of products and availability.
The Merchandise Manager must demonstrate strong commercial awareness, brand positioning knowledge, and seasonal trend insight. They should be meticulous, data‑driven, and strategic in managing product, merchandising, and online trading. Proficiency in inventory systems, performance reporting, and e‑commerce tools is essential, along with excellent communication skills to foster internal and external relationships.
Key Responsibilities
- Serve as main contact for website and Merchandising team, ensuring alignment with strategy and clear communication across reporting levels.
- Present confidently using a data‑led approach; represent E‑commerce Merchandising in stakeholder meetings.
- Oversee daily operations and prioritise website workload as directed by Head of E‑commerce.
- Manage team and cross‑functional projects, maintaining strong communication and a trading‑focused culture.
- Maintain Merchandise calendar, studio rota, and team records including TOIL and overtime.
- Lead team development, training, and performance reviews; resolve internal issues.
- Ensure timely execution of merchandising assets and data; delegate effectively across the team.
- Communicate key developments and project updates to Head of E‑commerce.
- Stay informed on merchandising areas including content, supply chain, and inbound logistics; track and resolve discrepancies.
- Independently manage SAP, OMS, SFCC catalogue, and website configuration for accurate reporting.
- Analyse trade reports and commercial factors; produce monthly/annual performance insights.
- Provide sales and margin reporting; use forecasting tools to guide trading actions.
- Lead initiatives to improve traffic and site experience; conduct audits and report bugs.
- Collaborate with Buying and Commercial teams to align on trading strategy and optimise online edits.
- Research and propose new tools and practices to support team evolution.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
Skill Set Required
- E‑commerce & Merchandising Expertise: Deep understanding of online trading, merchandising strategy, and website operations.
- Commercial Awareness: Strong grasp of brand positioning, seasonal trends, and global business factors.
- Data Analysis & Reporting: Proficient in interpreting trade reports, forecasting, and performance metrics using tools like SAP, OMS, and SFCC.
- Project & Team Management: Skilled in prioritising workloads, managing cross‑functional projects, and leading team development and performance reviews.
- Communication & Presentation: Excellent verbal and written communication skills; confident in presenting data‑led insights to stakeholders.
- Technical Proficiency: Experience with e‑commerce platforms, catalogue management, website configuration, and bug reporting.
- Operational Efficiency: Ability to manage calendars, rotas, and studio logistics while maintaining accurate records.
- Problem Solving & Initiative: Proactive in resolving issues, suggesting improvements, and adapting to evolving team needs.
- Stakeholder Collaboration: Strong relationship‑building skills across Buying, Commercial, Logistics, and IT teams.
- Customer Experience Focus: Understanding of CX and UX principles to enhance the online shopping journey.
Benefits
- Staff discounts
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox Discounts and Wellness Hub
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Training and hands‑on experience
- Opportunities to build new skills and gain valuable industry knowledge
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link
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Digital Site Merchandise Manager (6 month FTC) employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Site Merchandise Manager (6 month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Vivienne Westwood. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by diving deep into the brand's values and recent projects. Show us you know your stuff and how you can contribute to the Digital Merchandising team!
✨Tip Number 3
Don’t just wait for job alerts; actively engage with our website. Check for updates regularly and apply as soon as you see something that fits your skills.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you on our radar and show us you’re genuinely interested in the role.
We think you need these skills to ace Digital Site Merchandise Manager (6 month FTC)
Some tips for your application 🫡
Show Your Passion for E-commerce: When writing your application, let your enthusiasm for e-commerce and merchandising shine through. We want to see how your experience aligns with our goals at Vivienne Westwood, so don’t hold back on sharing your insights and ideas!
Be Data-Driven: Since the role requires a strong focus on data analysis, make sure to highlight your experience with performance metrics and reporting tools. We love candidates who can back up their claims with numbers, so include specific examples of how you've used data to drive results.
Tailor Your Application: Take the time to customise your CV and cover letter for this role. We’re looking for someone who understands our brand and can contribute to our digital strategy, so make sure to reflect that in your application. Show us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the quickest way for us to receive your application and get you into the process. Don’t miss out on this opportunity!
How to prepare for a job interview at Vivienne Westwood
✨Know Your Numbers
As a Digital Site Merchandise Manager, you'll need to be data-driven. Brush up on your understanding of key performance metrics and be ready to discuss how you've used data to drive sales in the past. Prepare examples of how you’ve analysed trade reports or improved website performance through data insights.
✨Showcase Your E-commerce Savvy
Familiarise yourself with e-commerce platforms like SAP, OMS, and SFCC. Be prepared to talk about your experience with these tools and how they’ve helped you manage product lifecycles and inventory. Highlight any specific projects where you successfully optimised online trading strategies.
✨Communicate with Confidence
Strong communication skills are essential for this role. Practice presenting your ideas clearly and confidently, especially when discussing data-led insights. You might even want to prepare a mini-presentation on a relevant topic to demonstrate your ability to convey complex information effectively.
✨Be a Team Player
This role involves leading a team and collaborating with various departments. Think of examples that showcase your leadership style and how you’ve fostered strong relationships across teams. Be ready to discuss how you handle team dynamics and resolve conflicts to maintain a trading-focused culture.
