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- Tasks: Drive website performance and lead the Merchandise team to achieve sales targets.
- Company: Join a dynamic digital merchandising team at a leading e-commerce company.
- Benefits: Enjoy staff discounts, health support, generous leave, and training opportunities.
- Why this job: Make an impact in e-commerce while developing your skills in a fast-paced environment.
- Qualifications: Experience in online trading, data analysis, and strong communication skills required.
- Other info: Great career growth potential and a collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
We ar excited to offer a full-time opportunity for a Digital Site Merchandise Manager to join our Digital Merchandising team on a 6-month fixed-term contract. This role will be based at our Merton office.
The Digital Site Merchandise Manager is responsible for developing and executing online strategies to drive website performance. The key objective for the role is to achieve budgeted sales and profit targets, whilst effectively leading the Merchandise team to manage systems, the online lifecycle of products and availability.
The Merchandise Manager must demonstrate strong commercial awareness, brand positioning knowledge, and seasonal trend insight. They should be meticulous, data-driven, and strategic in managing product, merchandising, and online trading. Proficiency in inventory systems, performance reporting, and ecommerce tools is essential, along with excellent communication skills to foster internal and external relationships., + Serve as main contact for website and Merchandising team, ensuring alignment with strategy and clear communication across reporting levels.
+ Present confidently using a data-led approach; represent E-commerce Merchandising in stakeholder meetings.
+ Oversee daily operations and prioritise website workload as directed by Head of E-commerce.
+ Manage team and cross-functional projects, maintaining strong communication and a trading-focused culture.
+ Maintain Merchandise calendar, studio rota, and team records including TOIL and overtime.
+ Lead team development, training, and performance reviews; resolve internal issues.
+ Ensure timely execution of merchandising assets and data; delegate effectively across the team.
+ Communicate key developments and project updates to Head of E-commerce.
+ Stay informed on merchandising areas including content, supply chain, and inbound logistics; track and resolve discrepancies.
+ Independently manage SAP, OMS, SFCC catalogue, and website configuration for accurate reporting.
+ Analyse trade reports and commercial factors; produce monthly/annual performance insights.
+ Provide sales and margin reporting; use forecasting tools to guide trading actions.
+ Lead initiatives to improve traffic and site experience; conduct audits and report bugs.
+ Collaborate with Buying and Commercial teams to align on trading strategy and optimise online edits.
+ Research and propose new tools and practices to support team evolution.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
+ E-commerce & Merchandising Expertise: Deep understanding of online trading, merchandising strategy, and website operations.
+ Commercial Awareness: Strong grasp of brand positioning, seasonal trends, and global business factors.
+ Data Analysis & Reporting: Proficient in interpreting trade reports, forecasting, and performance metrics using tools like SAP, OMS, and SFCC.
+ Project & Team Management: Skilled in prioritising workloads, managing cross-functional projects, and leading team development and performance reviews.
+ Communication & Presentation: Excellent verbal and written communication skills; confident in presenting data-led insights to stakeholders.
+ Technical Proficiency: Experience with ecommerce platforms, catalogue management, website configuration, and bug reporting.
+ Operational Efficiency: Ability to manage calendars, rotas, and studio logistics while maintaining accurate records.
+ Problem Solving & Initiative: Proactive in resolving issues, suggesting improvements, and adapting to evolving team needs.
+ Stakeholder Collaboration: Strong relationship-building skills across Buying, Commercial, Logistics, and IT teams.
+ Customer Experience Focus: Understanding of CX and UX principles to enhance the online shopping journey.
+ Staff discounts
+ Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
+ Perkbox Discounts and Wellness Hub
+ Cycle to work scheme
+ Generous annual leave allowance
+ Pension Scheme
+ Training and hands-on experience
+ Opportunities to build new skills and gain valuable industry knowledge
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.
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Digital Site Merchandise Manager employer: Vivienne Westwood
Contact Detail:
Vivienne Westwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Site Merchandise Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews like a pro! Research the company’s recent projects and trends in digital merchandising. Bring data-driven insights to the table to show you mean business.
✨Tip Number 3
Show off your skills! If you have a portfolio or examples of past successes in e-commerce or merchandising, bring them along. Visuals can make a strong impact during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Digital Site Merchandise Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Site Merchandise Manager role. Highlight your experience with online trading, merchandising strategies, and any relevant tools like SAP or SFCC. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your background makes you a perfect fit for our team. Don’t forget to mention specific achievements that demonstrate your commercial awareness and data-driven approach.
Showcase Your Data Skills: Since this role is all about data analysis and reporting, make sure to showcase your proficiency in interpreting trade reports and using forecasting tools. We love candidates who can present data-led insights confidently, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we review applications on an ongoing basis, so the sooner, the better!
How to prepare for a job interview at Vivienne Westwood
✨Know Your Numbers
As a Digital Site Merchandise Manager, you'll need to be data-driven. Brush up on your understanding of key performance metrics and be ready to discuss how you've used data to drive sales or improve website performance in the past.
✨Showcase Your Commercial Awareness
Make sure you can talk about current trends in e-commerce and merchandising. Be prepared to discuss how these trends could impact the company's strategy and how you would leverage them to achieve sales targets.
✨Prepare for Team Dynamics
Since this role involves managing a team, think about your leadership style and how you foster collaboration. Have examples ready that demonstrate your ability to lead projects and develop team members effectively.
✨Communicate with Confidence
You'll need to present data-led insights to stakeholders, so practice articulating your thoughts clearly and confidently. Use examples from your experience where you've successfully communicated complex information to non-technical audiences.
