At a Glance
- Tasks: Assist customers and support sales in a vibrant flagship store.
- Company: Join the iconic Vivienne Westwood brand committed to people and the planet.
- Benefits: Enjoy commission, staff discounts, health support, and generous leave.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a team that values creativity and sustainability in fashion.
- Qualifications: Retail experience and strong communication skills are a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
ABOUT THE ROLE
Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment. If you’re interested in being part of an organisation that creates high-quality products, promotes awareness for a better world, and offers an excellent benefits package to support its employees, keep reading… Vivienne Westwood is currently seeking a Sales Assistant to join our team at our Conduit Flagship store. This position is a part-time role, 4 days a week for a 3 month contract.
KEY RESPONSIBILITIES
- Demonstrate strong commercial awareness, working in line with brand objectives and KPIs
- Resolve operational and customer issues efficiently, following company policies and procedures
- Provide feedback on store performance, operations, and opportunities for improvement
- Support the achievement of sales targets and contribute to overall store performance
- Handle cash and card transactions in accordance with company guidelines
- Support stock management processes, including deliveries, transfers, and inventory control
- Maintain high standards of store presentation, ensuring a clean, organised environment in line with visual merchandising guidelines
- Act as a positive role model, contributing to a collaborative and motivated team environment
- Support the training, coaching, and development of team members where required
WHAT WE ARE LOOKING FOR:
- Previous experience in a retail environment, ideally within a premium or luxury setting
- Experience supporting, motivating, or working collaboratively within a team
- Strong communication skills, with the ability to deliver an excellent customer experience
- A proactive and adaptable approach, with a focus on driving results
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
BENEFITS
- Commission/Bonus
- Uniform allowance
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
Sales Assistant - Part time, 3 month FTC in City of Westminster employer: Vivienne Westwood
At Vivienne Westwood, we pride ourselves on being an exceptional employer that champions creativity, sustainability, and personal growth. Our Manchester store offers a vibrant work culture where you can thrive in a supportive environment, with benefits such as generous annual leave, health and wellbeing support, and opportunities for career progression. Join us to be part of a brand that not only values its people but also actively contributes to cultural and environmental causes.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part time, 3 month FTC in City of Westminster
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Vivienne Westwood, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - Part time, 3 month FTC in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Vivienne Westwood that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Vivienne Westwood will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Vivienne Westwood and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Vivienne Westwood
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Vivienne Westwood, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Vivienne Westwood!
