At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer experiences.
- Company: Join the iconic Vivienne Westwood brand, committed to people and the planet.
- Benefits: Enjoy commission, staff discounts, health support, and generous leave.
- Other info: Apply early for this exciting opportunity in a vibrant work environment.
- Why this job: Be part of a brand that values creativity and sustainability while advancing your career.
- Qualifications: Experience in retail management and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
ABOUT THE ROLE
Vivienne Westwood is one of the most iconic British fashion brands, with a strong commitment to its people and the environment.
If you’re interested in being part of an organisation that creates high-quality products, promotes awareness for a better world, and offers an excellent benefits package to support its employees, keep reading… Vivienne Westwood is looking for a Store Manager to join the Retail Team in the World’s End Store on a full‑time basis.
KEY RESPONSIBILITIES
- Store keyholder – opening and closing the store
- Preparing daily, weekly and monthly reports regarding store performance
- Cashing up the till and other banking duties
- Providing excellent customer service
- Being point of contact for any staff or customer issues
- Resolving customer complaints in a timely manner
- Processing product deliveries and movements on CEGID
- Participating in annual stock takes as well as carrying out line checks throughout the year
- Processing mail orders, stock transfers, stock deliveries
- Merchandising the shop floor
- Supervising and motivating staff
- Coaching and training staff
- Addressing staff performance issues with company policies and procedures
- Executing disciplinary actions when necessary
- Event management – marketing and promotions
- Maintaining high standards of visual merchandising
- Brand representation
- Policy and procedure compliance
- WHAT WE ARE LOOKING FOR
- Computer literacy – (SAP/CEGID/Krunch)
- Disciplinary actions
- Inventory management
- Visual merchandising
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
BENEFITS
- Commission/bonus
- Uniform allowance
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Cycle to work scheme
- Generous annual leave allowance
- Pension scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
- For our privacy statement please visit this link
- #J-18808-Ljbffr
Store Manager Retail · Worlds End - Store employer: Vivienne Westwood Ltd.
Vivienne Westwood offers an exceptional work environment for the Junior Buyer role at our Conduit Street Head Office, where creativity meets commerce. Employees benefit from a supportive culture that prioritises health and wellbeing, alongside generous annual leave and opportunities for professional growth through hands-on experience and training. With a commitment to diversity and inclusion, we ensure that every team member can thrive while contributing to our innovative approach in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager Retail · Worlds End - Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Vivienne Westwood Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Vivienne Westwood Ltd.!
We think you need these skills to ace Store Manager Retail · Worlds End - Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Vivienne Westwood Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Vivienne Westwood Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Vivienne Westwood Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Vivienne Westwood Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
