At a Glance
- Tasks: Lead a vibrant store, manage staff, and ensure top-notch customer service.
- Company: Join Vivienne Westwood, a legendary British fashion brand committed to quality and sustainability.
- Benefits: Enjoy perks like commission, discounts, health support, and a generous leave allowance.
- Why this job: Be part of a brand that values its people and promotes positive change in the world.
- Qualifications: Computer literacy and experience in inventory management and visual merchandising are essential.
- Other info: Apply early as positions may close before the deadline; we value diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading….
Vivienne Westwood is looking for an experienced and motivating Store Manager to lead our Nottingham boutique on a full‑time basis. In this role, you’ll help drive the store’s success, support and develop a great team, and ensure our customers enjoy a standout luxury experience that reflects the spirit of our brand.
KEY RESPONSIBILITIES
- Store keyholder – opening and closing the store
- Preparing daily, weekly and monthly reports regarding store performance
- Cashing up the till and other banking duties
- Providing excellent customer service
- Being point of contact for any staff of customer issues
- Resolving customer complaints in a timely manner
- Processing product deliveries and movements on RetailPro
- Participating in annual stock takes as well as carrying out line checks throughout the year
- Processing mail orders, stock transfers, stock deliveries
- Merchandising the shop floor
- Supervising and motivating staff
- Coaching and training staff
- Supporting Store Manager in daily operations as well as any ad hoc duties
- Addressing staff performance issues with company policies and procedures.
- Execute disciplinary actions when necessary.
- Event management – Marketing and Promotions
- Maintain high standards of visual merchandising
- Brand representation
- Policy and Procedure Compliance
PROFILE & KEY SKILLS
- Computer Literacy – (SAP/Prism/Krunch)
- Disciplinary Action experience
- Inventory Management
- Visual Merchandising
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
BENEFITS
- Commission
- Uniform allowance
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Applications may close before the deadline, so please apply early to avoid disappointment.
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
For our privacy statement please visit this link
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Store Manager - Nottingham employer: Vivienne Westwood Ltd.
Contact Detail:
Vivienne Westwood Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Nottingham
✨Tip Number 1
Familiarise yourself with Vivienne Westwood's brand values and mission. Understanding their commitment to quality products and environmental awareness will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you motivated staff or resolved conflicts, as these are crucial for the Store Manager role.
✨Tip Number 3
Brush up on your knowledge of retail management software like RetailPro, SAP, or similar systems. Being able to discuss your experience with these tools will give you an edge, as they are essential for managing store operations effectively.
✨Tip Number 4
Prepare to discuss your approach to visual merchandising. Since this is a key responsibility, having a portfolio or examples of your previous work can help illustrate your creativity and understanding of brand representation.
We think you need these skills to ace Store Manager - Nottingham
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vivienne Westwood's values and mission. Highlight your alignment with their commitment to quality products and environmental awareness in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to handle responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the role. Mention how your skills in inventory management and visual merchandising can contribute to the store's success.
Highlight Relevant Skills: In your application, emphasise your computer literacy with systems like SAP or RetailPro, as well as your experience in coaching and training staff. These are key skills that the company is looking for.
How to prepare for a job interview at Vivienne Westwood Ltd.
✨Know the Brand Inside Out
Before your interview, make sure you research Vivienne Westwood thoroughly. Understand their values, mission, and recent collections. This will show your genuine interest in the brand and help you align your answers with their ethos.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be expected to lead a team. Prepare examples of how you've successfully motivated and coached staff in the past. Highlight any experience you have in resolving conflicts or addressing performance issues.
✨Showcase Your Customer Service Expertise
Customer service is key in retail. Be ready to discuss specific instances where you've gone above and beyond for a customer. This will illustrate your commitment to providing excellent service, which is crucial for this role.
✨Prepare for Operational Questions
Expect questions about daily operations, inventory management, and visual merchandising. Brush up on your knowledge of RetailPro and any relevant software, as well as your approach to managing stock and store performance.