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- Tasks: Manage e-commerce platform, enhance user experience, and drive sales for Japan market.
- Company: Join Vivienne Westwood, a leading British fashion brand committed to culture, sustainability, and innovation.
- Benefits: Enjoy staff discounts, health support, training, and a generous leave allowance.
- Why this job: Be part of a creative team that values activism and offers growth opportunities in a dynamic environment.
- Qualifications: 5 years in merchandising, proficiency in Salesforce Commerce Cloud, and fluency in Japanese, Chinese, and English.
- Other info: This role is full-time for 12 months, based in Merton.
The predicted salary is between 36000 - 60000 £ per year.
Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.
ABOUT THE ROLE
We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience.
KEY RESPONSIBILITIES
- Overseeing the curation and maintenance of APAC - Japan locale product listings to enhance user experience and drive sales.
- Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings.
- Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance.
- Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners.
- Analysing market trends and consumer behaviour to inform merchandising strategies.
- Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance.
- Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations.
- Reporting on performance metrics and online sales to inform business decisions.
- Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders.
- Keep abreast of all localised online activities and developments impacting sales online.
- Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products.
- Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success.
- Any other ad hoc tasks required.
(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)
PROFILE & KEY SKILLS
- Minimum of 5 years of experience in merchandising.
- Proficiency with Salesforce Commerce Cloud (SFCC).
- Strong knowledge of web development technologies, including HTML, CSS, and XML.
- Experience with AP systems.
- Advanced skills in Microsoft Excel for data management and reporting.
- Expertise in data reporting, analysis, and interpretation.
- Familiarity with UI/UX principles and best practices to enhance user experience.
- Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory)
BENEFITS
- Staff discounts
- Training
- Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
- Perkbox membership: access to a wide range of perks, discounts, and wellness resources
- Cycle to work scheme
- Generous annual leave allowance
- Pension Scheme
- Opportunity to develop new skills and progress in your career
- Opportunity to work for a company that cares and believes in its people and the environment
Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.
Ecommerce Merchandiser - Japanese Speaking employer: Vivienne Westwood Ltd.
Contact Detail:
Vivienne Westwood Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Merchandiser - Japanese Speaking
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and merchandising, especially within the Japanese market. Understanding local consumer behaviour and preferences will give you an edge during discussions with our team.
✨Tip Number 2
Brush up on your technical skills, particularly with Salesforce Commerce Cloud and web development technologies like HTML and CSS. Being able to speak the language of our tech teams will help you stand out as a candidate.
✨Tip Number 3
Showcase your analytical skills by preparing insights or case studies on how you've previously improved online sales or user experience. This will demonstrate your ability to apply data-driven strategies effectively.
✨Tip Number 4
Network with professionals in the fashion and e-commerce industries, particularly those who have experience with Japanese markets. Building connections can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Ecommerce Merchandiser - Japanese Speaking
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Vivienne Westwood's heritage, values, and commitment to sustainability. This will help you tailor your application to reflect their ethos and demonstrate your alignment with their mission.
Highlight Relevant Experience: Emphasise your 5+ years of merchandising experience, particularly any roles involving e-commerce or working with Salesforce Commerce Cloud. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Technical Skills: Detail your proficiency in web development technologies like HTML, CSS, and XML. Mention any relevant projects where you've applied these skills, especially in enhancing user experience or improving site performance.
Tailor Your Language Proficiency: Since Japanese is mandatory for this role, make sure to highlight your language skills prominently. If you have experience working in a Japanese market or with Japanese partners, include that to strengthen your application.
How to prepare for a job interview at Vivienne Westwood Ltd.
✨Showcase Your E-commerce Knowledge
Make sure to demonstrate your understanding of e-commerce platforms, especially Salesforce Commerce Cloud. Be prepared to discuss how you've used these tools in previous roles and how they can enhance user experience.
✨Highlight Your Data Skills
Since the role requires advanced skills in data reporting and analysis, come ready with examples of how you've used data to drive decisions in merchandising. Discuss specific metrics you've tracked and how they influenced your strategies.
✨Emphasise Your Language Proficiency
As Japanese is mandatory for this role, be prepared to showcase your language skills. You might be asked to conduct part of the interview in Japanese, so practice speaking about your experience and skills in the language.
✨Demonstrate Your Understanding of UI/UX Principles
Familiarity with UI/UX principles is crucial for this position. Be ready to discuss how you've improved user experiences in past roles and share any specific projects where you enhanced navigation or customer journeys.
