At a Glance
- Tasks: Lead a team to provide outstanding support for vulnerable customers in housing.
- Company: Join VIVID, a forward-thinking organisation dedicated to making a difference.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: A valid UK driving license is required for travel.
- Why this job: Make a real impact in the housing sector while leading a passionate team.
- Qualifications: Experience in housing, strong safeguarding knowledge, and excellent people skills.
The predicted salary is between 30000 - 40000 £ per year.
VIVID is seeking a Tenancy Sustainment Team Leader to oversee the performance of their Tenancy Sustainment team. This permanent, full-time role requires managing a team to deliver exceptional customer service and ensuring support for vulnerable customers in the housing sector.
The ideal candidate should have experience in housing, a strong understanding of safeguarding, and excellent interpersonal skills. A valid UK driving license is required for this role, which includes travel.
Tenancy Sustainment Team Lead – Housing Services in South Shields employer: Vivid
VIVID is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where teamwork and collaboration thrive. With a strong focus on employee growth opportunities and a commitment to delivering outstanding service to vulnerable customers, VIVID provides a meaningful and rewarding environment for those passionate about making a difference in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Team Lead – Housing Services in South Shields
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at VIVID. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance to interview, highlight your experience in managing teams and supporting vulnerable customers. Use real examples to demonstrate how you've made a difference.
✨Tip Number 3
Be prepared for questions on safeguarding. Brush up on your knowledge and be ready to discuss how you would handle sensitive situations. This shows you're serious about the role and the well-being of customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Tenancy Sustainment Team Lead – Housing Services in South Shields
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing and any relevant skills that align with the Tenancy Sustainment role. We want to see how your background makes you a perfect fit for our team!
Showcase Your Interpersonal Skills:In your application, don’t forget to mention your excellent interpersonal skills. We value strong communication and empathy, especially when supporting vulnerable customers, so let us know how you excel in these areas.
Highlight Your Safeguarding Knowledge:Since safeguarding is crucial in this role, be sure to include any relevant experience or training you have in this area. We’re looking for someone who understands the importance of keeping our customers safe.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vivid
✨Know Your Stuff
Make sure you brush up on your knowledge of housing services and tenancy sustainment. Familiarise yourself with VIVID's mission and values, as well as any recent news or projects they've been involved in. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Tenancy Sustainment Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss your leadership style and how it aligns with VIVID's goals.
✨Highlight Your Interpersonal Skills
Since this role involves working with vulnerable customers, it's crucial to showcase your excellent interpersonal skills. Think of specific instances where you've provided exceptional customer service or supported individuals in challenging situations. This will help illustrate your empathy and understanding of safeguarding.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities and decision-making skills in real-life scenarios. Consider potential challenges you might face in the role and how you would address them. Practising these responses will help you feel more confident during the interview.
