VIVID is recruiting a Service Improvement & Quality Manager to join our Customer Resolution team in Portsmouth. This 12-month fixed term contract requires 37 hours per week with a minimum of 20% office-based presence to enable collaboration.
You will drive improvements using data, insights and customer feedback across the organisation, leading the Service Improvement Team and ensuring robust lessons learnt and quality assurance across services.
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Customer Insight & Service Improvement Lead in Portsmouth employer: VIVID
At VIVID, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee development and well-being. As a Caretaker in the South Hampshire area, you'll enjoy a competitive salary alongside generous benefits such as 26 days of holiday, a company van for work travel, and access to extensive training programmes, all while contributing to the upkeep of our community spaces. Join us to be part of a supportive team that values your growth and offers meaningful work in a friendly environment.
