Customer Scrutiny Panel Member (VIVID Customers Only)

Customer Scrutiny Panel Member (VIVID Customers Only)

Be among the first 25 applicants

Want to make a difference in the community? Got ideas about how VIVID can make things better? Join the VIVID Customer Scrutiny Panel and help shape the future.

We’re looking for two new members to join our panel. This is a group of customers who work together to challenge how things are done and make sure customer voices are heard loud and clear. You’ll help review services, hold VIVID to account, and make recommendations that lead to real improvements. It’s a great way to build experience, meet new people, and make a genuine impact.

What’s in it for you?

• Make a difference in your community
• Build skills in governance, teamwork, and communication
• Get free training and support
• IT kit provided
• Expenses covered (travel, childcare, etc.)
• Mentoring available

2026 Meetings

• 19 February
• 21 May
• 20 August
• 26 November

We’ll also agree on a few extra dates for deeper reviews. New members will get a full induction and training.

Need a bit of help with your application?

We want everyone to feel welcome and supported in applying for this role. If you need any adjustments—like help with the application process, extra support during meetings, or anything else that would make it easier for you to take part, just let us know. We’ll work with you to make sure you’ve got everything you need to feel confident, comfortable, and fully involved. If you require a manual application form please email us at HRRecruitment@vividhomes.co.uk to request this.

Please note, this opportunity is only available to VIVID customers who are not staff members. This role is excluded from VIVID employee benefits.

Please refer to the FAQ and JD document attached for more info!

Interviews are due to take place between 9 – 18 December (subject to change).

Seniority level: Executive

Employment type: Full-time

Job function: Other

Industries: Non-profit Organizations