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- Tasks: Join our team to gather business requirements and improve processes in a dynamic project environment.
- Company: VIVID is on an exciting digital transformation journey, enhancing customer engagement and employee experience.
- Benefits: Enjoy 26 days holiday, flexible working, a generous pension, and access to various training programs.
- Why this job: Be part of a vibrant workplace that values innovation and offers opportunities for personal growth.
- Qualifications: 2+ years as a Business Analyst with knowledge of CRM and business analysis techniques required.
- Other info: Flexible home and office working arrangements available, with a focus on collaboration and team success.
The predicted salary is between 36000 - 60000 £ per year.
At VIVID, we’re embarking on an ambitious digital transformation programme to enable our new mission and to continue to drive forward with more skill and determination than ever before.
We’re investing in leading technologies to support our customer engagement strategy, create improved working for our staff, and deploy innovative solutions to improve the way our customers manage their homes. We are at the beginning of this exciting journey, initially focusing on CRM but extending to cover all core business process areas. We are looking to grow our business analysis team to work on this transformation programme alongside our product owners, business sponsors and partners.
We’re recruiting for a talented and experienced Business Analyst to join our team. This is a permanent position, working 37 hours a week, with the flexibility of a mix of home and office working – our technical delivery teams are based out of our Portsmouth office.
One of our key values is to be a modern and vibrant workplace. We’re keenly aware that the world has changed and working predominantly remotely is becoming the norm. With the ambition of this transformation project, and the need for proximity to the business and to work within a project team, the successful candidate will understand the need to be flexible with working in the office where required.
Want to know what we can offer you?
- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- A productivity-related bonus scheme to enhance your take-home
- A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%
- Life assurance paid at x 3 annual salary
- Private medical insurance
- Health care cash plan called Medicash
- Enhanced pay for maternity, paternity, adoption and shared parental leave
- Access to counselling, legal and financial information
- Electric car scheme
- Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes
Here’s The Facts About The Role
As a business analyst, your role will be to work as part of a project team to gather and document business requirements, define to-be processes, support change delivery, and act as the link between the business and delivery teams. You’ll run workshops to undertake ‘as-is’ and ‘to-be’ process mapping with process owners, SMEs and other stakeholders, providing guidance. You will challenge, recognise, develop and recommend improvements to processes and systems. As a business analyst, you’ll develop and monitor improvement plans and provide support for reviews while always challenging the status quo and existing practices and advocating new approaches and ways of working.
Ideally, you’ll have at least 2 years experience as a Business Analyst and hold a qualification in business analysis techniques or have equivalent experience. You’ll demonstrate knowledge of business analysis techniques and processes. Experience of working on a CRM project and/or having experience of working on an MS Dynamics project would also be a bonus.
Having worked in a project and change environment, you must be able to relate well to other professional disciplines and have excellent communication and negotiation skills. You’ll work productively in a team environment and be a good problem solver with a strong customer service orientation.
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Business Analyst employer: Vivid
Contact Detail:
Vivid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarize yourself with CRM systems and MS Dynamics, as these are crucial for the role. Consider taking online courses or certifications to boost your knowledge and show your commitment to learning.
✨Tip Number 2
Network with current or former employees of VIVID on platforms like LinkedIn. Engaging in conversations can provide you with insights into the company culture and the specific challenges they face in their digital transformation.
✨Tip Number 3
Prepare to discuss your experience in process mapping and change delivery during the interview. Be ready to share specific examples of how you've successfully gathered requirements and improved processes in past roles.
✨Tip Number 4
Demonstrate your problem-solving skills by thinking of innovative solutions to common business challenges. Be prepared to discuss how you would advocate for new approaches and ways of working in your previous experiences.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Analyst position at VIVID. Make sure you understand the key responsibilities, required skills, and the company's mission regarding their digital transformation programme.
Tailor Your CV: Customize your CV to highlight relevant experience as a Business Analyst. Focus on your past roles, especially those involving CRM projects or MS Dynamics, and emphasize your skills in process mapping, stakeholder engagement, and change delivery.
Craft a Compelling Cover Letter: Write a cover letter that connects your experience and skills to the specific requirements of the role. Mention your understanding of VIVID's goals and how you can contribute to their digital transformation journey.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully identified and implemented improvements in processes or systems in previous roles. This will demonstrate your ability to challenge the status quo and advocate for new approaches.
How to prepare for a job interview at Vivid
✨Understand the Digital Transformation
Familiarize yourself with VIVID's digital transformation goals. Be prepared to discuss how your skills as a Business Analyst can contribute to their CRM initiatives and overall business process improvements.
✨Showcase Your Experience
Highlight your previous experience in business analysis, especially any work related to CRM or MS Dynamics projects. Be ready to provide specific examples of how you've successfully gathered requirements and improved processes.
✨Demonstrate Communication Skills
Since the role requires excellent communication and negotiation skills, practice articulating your thoughts clearly. Prepare to discuss how you’ve effectively collaborated with stakeholders and facilitated workshops in past roles.
✨Emphasize Flexibility and Teamwork
VIVID values a modern workplace with flexibility. Be prepared to discuss your approach to remote work and how you can adapt to in-office requirements while working collaboratively within a project team.
