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- Tasks: Manage rent arrears accounts and provide support to customers.
- Company: A committed housing organisation in Basingstoke with a supportive culture.
- Benefits: Generous pension, health insurance, and a range of other perks.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in debt recovery and strong communication skills required.
- Other info: Collaborative environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A committed housing organization in Basingstoke is seeking a permanent, full-time Income Recovery Officer to manage rent arrears accounts and support customers.
The successful candidate will have experience in debt recovery, strong communication skills, and the ability to work collaboratively with internal teams and external agencies.
This role offers a supportive environment with a range of benefits including a generous pension and health insurance.
Rent Arrears & Tenant Support Specialist in Basingstoke employer: Vivid
Contact Detail:
Vivid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears & Tenant Support Specialist in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Show them that you’re not just another candidate, but someone who genuinely cares about supporting tenants and managing rent arrears effectively.
✨Tip Number 3
Practice your communication skills! Since this role requires strong communication, consider doing mock interviews with friends or family. Get comfortable discussing your experience in debt recovery and how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Rent Arrears & Tenant Support Specialist in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt recovery and any relevant skills. We want to see how your background aligns with the role of Income Recovery Officer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customers and managing rent arrears. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to highlight examples where you've effectively collaborated with teams or resolved issues. We want to know how you connect with others and get things done!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Vivid
✨Know Your Stuff
Make sure you brush up on your knowledge of debt recovery processes and housing regulations. Familiarise yourself with common challenges faced in rent arrears management, as this will show your potential employer that you're serious about the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers or collaborated with teams in the past. This could be through resolving disputes or providing support to tenants. Clear communication is key in this role, so be ready to demonstrate your skills.
✨Understand the Organisation's Values
Research the housing organisation's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their supportive environment. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about their approach to tenant support or how they measure success in income recovery. Asking questions not only shows your interest but also helps you determine if the organisation is the right fit for you.
