VIVID in Basingstoke is seeking an experienced Income Recovery Officer to manage rent arrears and support tenants to sustain their homes. You will engage with customers, record actions, and coordinate with internal teams and external agencies, including housing options and DWP as needed.
Eviction remains the last resort; the role emphasizes collaborative problem solving and a commitment to helping residents stay in their homes.
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Rent Arrears Specialist: Tenant Support & Recovery in Basingstoke employer: VIVID
At VIVID, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee development and well-being. As a Caretaker in the South Hampshire area, you'll enjoy a competitive salary alongside generous benefits such as 26 days of holiday, a company van for work travel, and access to extensive training programmes, all while contributing to the upkeep of our community spaces. Join us to be part of a supportive team that values your growth and offers meaningful work in a friendly environment.
