At a Glance
- Tasks: Join our Repairs Team to deliver high-quality repairs across social housing properties.
- Company: VIVID offers a vibrant, friendly, and inclusive culture.
- Benefits: Enjoy 26 days holiday, company van, bonuses, and private medical insurance.
- Other info: Dynamic role with opportunities for professional growth and training.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Qualified in trades with strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We’re VIVID! - We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We’re looking for skilled Multi-Trade Operatives to join our dedicated Repairs Team in North Hampshire. Based out of our Basingstoke office, you’ll be working across North Hampshire and surrounding areas. This is a full time, permanent role, working 39 hours per week delivering high-quality repairs and maintenance works across our social housing properties. You’ll participate in the emergency on‑call rota as required.
Benefits:
- 26 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave
- Use of a company van & fuel card for your work travel
- A productivity‑related bonus scheme to enhance your take‑home
- Uniform and PPE provided
- A generous contributory pension of 6%. We’ll match employee contributions between 7% and 10%
- Life assurance paid at x 3 annual salary
- Private medical insurance
- Health care cash plan called Medicash
- Enhanced pay for maternity, paternity, adoption and shared parental leave
- Access to counselling, legal and financial information
- Electric car scheme
- Huge variety of in‑house & e‑learning courses and a range of coaching and mentoring programmes
Role Overview:
As a multi‑trade operative, you’ll carry out a variety of repairs to our occupied properties, using your specialist skills, expertise and initiative to complete work to a high standard. You’ll attend all jobs as arranged with the customer, ensuring they are completed ‘right first time’. This role also involves some light admin duties and the use of an electronic handheld device.
Key Responsibilities:
- Carpentry – doors, skirting, architraves, locks, windows, kitchen units
- Plumbing – tap replacements, unblocking sinks, WC repairs, leak detection
- Plastering & Making Good – patch repairs to walls and ceilings
- Tiling & Decorating – restoring finishes to a high standard
- General Maintenance – fencing, gates, flooring, minor roofing, external repairs
- Use handheld devices to manage job tickets and update progress
- Ensure compliance with health & safety legislation and building regulations
- Maintain professional communication with customers and colleagues
- Manage van stock, tools, and materials effectively
- Participate in emergency call‑out rota when required
Qualifications:
The multi‑trade operative will be qualified to City & Guilds NVQ level 2 or equivalent in a trade discipline (we’ll also take your experience into consideration). You’ll have proven experience in a multi‑trade or general maintenance role and be competent in at least two core trades (e.g. plumbing, carpentry, plastering, painting). You’ll have strong customer service skills, and experience working in occupied homes with professionalism. Adherence to safety and safeguarding policies is essential.
Physical Requirements:
- Working at heights
- Manual handling and lifting heavy and bulky items
- A high degree of mobility, which will include walking/lifting/loading and unloading vehicles
Driving Licence and DBS:
A full, clean current driving licence (held for at least 1 year) is needed so you can drive one of our vans when necessary. Offers are subject to satisfactory driving licence checks and DBS check.
Multi Trade Operative in Basingstoke employer: Vivid
VIVID is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where collaboration and accountability thrive. As a Neighbourhood Services Team Leader, you'll benefit from a generous benefits package, including a productivity-related bonus, private medical insurance, and access to extensive training programmes, all while making a meaningful impact in the social housing sector. Located in a vibrant community, this role provides the opportunity to lead a dedicated team and enhance customer experiences, ensuring a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Trade Operative in Basingstoke
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and former colleagues who might know about openings. A personal recommendation can really give you the edge.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications with a quick email or call. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 3
Prepare for interviews by practising common questions and showcasing your multi-trade skills. Be ready to share specific examples of your work to demonstrate your expertise.
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the initiative to connect directly with us. Plus, it makes tracking your application easier!
We think you need these skills to ace Multi Trade Operative in Basingstoke
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your multi-trade skills in your application. We want to see what you can do, so don’t hold back! Mention specific trades you’re experienced in and any relevant qualifications.
Tailor Your Application:Take a moment to customise your application for the role. Use the job description as a guide and align your experience with what we’re looking for. This shows us you’re genuinely interested in joining our team!
Keep It Professional:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about VIVID!
How to prepare for a job interview at Vivid
✨Know Your Trades
Brush up on your skills in carpentry, plumbing, plastering, and decorating. Be ready to discuss specific projects you've worked on and how you tackled challenges. This shows your expertise and gives the interviewer confidence in your abilities.
✨Showcase Customer Service Skills
Since you'll be working in occupied homes, it's crucial to demonstrate your strong customer service skills. Prepare examples of how you've handled difficult situations with customers or ensured their satisfaction during repairs.
✨Familiarise Yourself with Health & Safety Regulations
Make sure you understand the health and safety legislation relevant to the role. Be prepared to discuss how you ensure compliance in your work, as this is a key aspect of being a Multi-Trade Operative.
✨Practice Using Handheld Devices
Since you'll be using electronic devices to manage job tickets, practice using similar technology if you can. Being comfortable with tech will help you stand out and show that you're ready to adapt to their systems.