PRS Officer

PRS Officer

Full-Time On-site
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Location: Yorkshire
Contract: Interim
Duration: 3 months, to the end of March 2027
Working pattern: 2 days on site, 3 days remote

About the role

Our client, in Yorkshire, and its housing team is looking for a PRS Officer to join on an interim basis. The role focuses on the private rented sector and on helping the council keep standards high for both tenants and landlords across the borough.

You will handle a caseload of private rented sector matters, from responding to enquiries and complaints to inspecting properties and following cases through to resolution. The work involves regular contact with tenants, landlords and agents, so you will need to explain requirements clearly and keep conversations constructive, even when a situation is difficult.

The assignment runs for three months to the end of March 2027, with a hybrid pattern of two days on site and three days working remotely. The successful candidate will be able to start quickly, pick up live cases with minimal handover and keep standards of record keeping and case management high from the outset.

Main responsibilities

  • Manage a caseload of private rented sector cases, from first contact through to resolution
  • Respond to enquiries and complaints from tenants, landlords and managing agents
  • Carry out property inspections and assess conditions against relevant housing standards
  • Advise landlords on their legal duties and on the actions needed to resolve issues
  • Take appropriate informal and formal action where standards are not met
  • Prepare accurate case notes, inspection reports and supporting evidence
  • Work with colleagues across housing, environmental health and other council services
  • Keep case management records up to date and meet agreed deadlinesSupport the delivery of the council’s private rented sector priorities

Requirements

  • Previous experience in a PRS Officer, housing standards or similar private rented sector role
  • A good working knowledge of housing legislation relevant to the private rented sector
  • Experience of assessing property conditions and recording findings accurately
  • Confident handling of tenant and landlord queries, including sensitive or contentious cases
  • Strong written skills, with the ability to produce clear reports and correspondence
  • Good organisation and the ability to manage a caseload to deadlines
  • Comfortable using case management systems and Microsoft Office
  • Able to travel to properties and to work on site in Yorkshire two days a week

The offer

  • Interim contract of 3 months, running to the end of March 2027
  • Hybrid working, with 2 days on site and 3 days remote
  • Start date to be confirmed with candidates

If you have private rented sector experience and are available for an interim assignment through to March 2027, this role offers a clear scope and a hybrid working pattern.

PRS Officer employer: Vivid Resourcing

Join a dynamic and ambitious transport planning team in London, where you will have the opportunity to work on diverse major development projects while enjoying a collaborative work culture that values professional growth. With clear progression opportunities, support for further qualifications, and a hybrid working model, this role is perfect for those looking to make a meaningful impact in their career as a Principal Transport Planner or Associate. Experience a supportive environment that encourages mentoring and the development of junior colleagues, all while engaging with key stakeholders across the vibrant city of London.

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Contact Details:

Vivid Resourcing Recruitment Team