At a Glance
- Tasks: Install and maintain cutting-edge AI-powered camera systems across the UK logistics sector.
- Company: Join a forward-thinking company focused on advanced technology and customer satisfaction.
- Benefits: Enjoy competitive pay, travel opportunities, and ongoing technical development.
- Other info: Dynamic role with regular travel and collaboration with engineering teams.
- Why this job: Be at the forefront of technology while making a real impact in operational safety and productivity.
- Qualifications: Hands-on experience with technical support and a passion for innovative solutions.
The predicted salary is between 30000 - 40000 € per year.
We are currently recruiting for a hands-on Field Service Engineer to support the deployment, maintenance, and optimization of an advanced vision-based Real-Time Location System (RTLS) across customer sites throughout the UK logistics sector. This customer-facing role combines installation, commissioning, fault finding, and ongoing technical support for cutting-edge AI-powered camera systems designed to improve operational safety and productivity in industrial environments.
As a Field Service Engineer, you will work directly on customer sites, carrying out equipment installation, system configuration, diagnostics, preventative maintenance, and troubleshooting activities. You will act as a key technical contact for customers, ensuring systems operate reliably while delivering a high standard of service and support. The role offers exposure to advanced technologies including computer vision, AI-driven tracking systems, industrial networking, and safety solutions. You will work closely with internal engineering, product, and commercial teams, providing valuable field feedback to support continuous product improvement. This is a varied and highly practical role involving regular UK travel, customer interaction, and opportunities for long-term technical development as the business continues to grow.
Key Responsibilities:
- Install, configure, test, and commission RTLS hardware and software systems at customer locations.
- Carry out on-site fault finding, diagnostics, and repairs to ensure maximum system uptime.
- Provide first-line and second-line technical support to customers both remotely and on-site.
- Perform preventative maintenance, system health checks, and performance optimisation activities.
- Support customer training and handovers following installation and commissioning.
- Work closely with customers to resolve technical issues quickly and professionally.
- Assist with system upgrades, software updates, and configuration changes.
- Complete service reports, installation documentation, and technical records accurately.
- Support technical demonstrations and occasional trade show or customer event activities.
- Collaborate with engineering and product teams to escalate recurring issues and provide field feedback.
- Ensure all work is completed in line with health and safety regulations.
Field Service Engineer in Nottingham employer: Vivid Resourcing
As a Field Service Engineer with us, you will join a dynamic and innovative team dedicated to enhancing operational safety and productivity in the logistics sector. Our company fosters a collaborative work culture that values employee growth through continuous training and exposure to cutting-edge technologies, ensuring you remain at the forefront of industry advancements. With a commitment to work-life balance and a supportive environment, we offer a rewarding career path where your contributions directly impact our customers and the success of our solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Nottingham
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even online webinars related to field service engineering. Connecting with professionals in the logistics sector can open doors and give you insider info on job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your hands-on experience with installation, diagnostics, and technical support. This will help you stand out when chatting with potential employers or during interviews.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’re always on the lookout for passionate Field Service Engineers. Tailor your application to highlight your experience with AI-powered systems and customer interaction.
✨Tip Number 4
Prepare for the interview by brushing up on common technical questions and scenarios you might face on the job. Be ready to discuss how you’ve tackled challenges in the past, especially in customer-facing roles.
We think you need these skills to ace Field Service Engineer in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Engineer role. Highlight relevant experience with installation, diagnostics, and customer support. We want to see how your skills match up with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with advanced technologies and how your background makes you a great fit for our team. Let us know what excites you about this role!
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Mention any experience with AI-powered systems, industrial networking, or troubleshooting. We love seeing candidates who are hands-on and ready to dive into the tech!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. We can’t wait to see your application!
How to prepare for a job interview at Vivid Resourcing
✨Know Your Tech Inside Out
As a Field Service Engineer, you'll be working with advanced AI-powered camera systems. Make sure you brush up on your knowledge of RTLS, computer vision, and industrial networking. Be ready to discuss how you've tackled similar technologies in the past.
✨Showcase Your Customer Skills
This role is customer-facing, so it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've resolved technical issues for clients and maintained strong relationships. Highlight your experience in training customers on new systems.
✨Prepare for Hands-On Scenarios
Expect practical questions or even a hands-on assessment during the interview. Think about how you would approach installation, diagnostics, and troubleshooting. Practise explaining your thought process clearly, as this will show your problem-solving skills.
✨Emphasise Team Collaboration
You'll be working closely with internal teams, so be prepared to discuss your experience collaborating with engineering and product teams. Share examples of how you've provided feedback to improve products or processes, showcasing your teamwork and communication skills.
