At a Glance
- Tasks: Install and maintain cutting-edge AI-powered camera systems across the UK logistics sector.
- Company: Join a forward-thinking company revolutionising operational safety and productivity.
- Benefits: Permanent position with competitive salary and benefits package.
- Other info: Dynamic role with travel opportunities and long-term career development.
- Why this job: Be at the forefront of technology while making a real impact on customer operations.
- Qualifications: 2+ years in a technical role; engineering qualification preferred.
The predicted salary is between 35000 - 40000 £ per year.
We are currently recruiting for a hands-on Field Service Engineer to support the deployment, maintenance, and optimization of an advanced vision-based Real-Time Location System (RTLS) across customer sites throughout the UK logistics sector. This customer-facing role combines installation, commissioning, fault finding, and ongoing technical support for cutting-edge AI-powered camera systems designed to improve operational safety and productivity in industrial environments.
As a Field Service Engineer, you will work directly on customer sites, carrying out equipment installation, system configuration, diagnostics, preventative maintenance, and troubleshooting activities. You will act as a key technical contact for customers, ensuring systems operate reliably while delivering a high standard of service and support. The role offers exposure to advanced technologies including computer vision, AI-driven tracking systems, industrial networking, and safety solutions. You will work closely with internal engineering, product, and commercial teams, providing valuable field feedback to support continuous product improvement. This is a varied and highly practical role involving regular UK travel, customer interaction, and opportunities for long-term technical development as the business continues to grow.
Key Responsibilities:
- Install, configure, test, and commission RTLS hardware and software systems at customer locations.
- Carry out on-site fault finding, diagnostics, and repairs to ensure maximum system uptime.
- Provide first-line and second-line technical support to customers both remotely and on-site.
- Perform preventative maintenance, system health checks, and performance optimisation activities.
- Support customer training and handovers following installation and commissioning.
- Work closely with customers to resolve technical issues quickly and professionally.
- Assist with system upgrades, software updates, and configuration changes.
- Complete service reports, installation documentation, and technical records accurately.
- Support technical demonstrations and occasional trade show or customer event activities.
- Collaborate with engineering and product teams to escalate recurring issues and provide field feedback.
- Ensure all work is completed in line with health & safety and site compliance requirements.
- Travel regularly across the UK to support customer sites as required.
Skills & Qualifications:
- 2+ years of experience in a Field Service Engineer, Service Technician, Installation Engineer, or similar technical role.
- Degree, HNC/HND, apprenticeship, or equivalent qualification in Engineering, Electronics, Electrical Engineering, Mechatronics, or a related discipline.
- Strong hands-on electrical, electronic, or electro-mechanical troubleshooting skills.
- Experience working with industrial systems, CCTV/camera systems, networking, automation, or related technologies would be advantageous.
- Interest in technologies such as computer vision, AI systems, RF technologies, and industrial safety applications.
- Ability to diagnose and resolve technical faults independently in customer-facing environments.
- Strong organisational and time-management skills with the ability to manage multiple service activities.
- Comfortable working independently and travelling regularly to customer sites.
- Excellent communication and customer service skills.
- Good working knowledge of IT systems and networking principles.
- Experience with Linux and Python would be beneficial but not essential.
- Full UK driving licence and willingness to travel extensively across the UK.
- Fluent in English, both written and spoken.
The Offer:
- A permanent, full-time employment contract
- A salary & benefits package commensurate with experience
Please send over your CV to or call me on +32 (0) . As always, we are open to recommendations, so please feel free to pass this on to other suitable candidates.
Field Service Engineer in Bristol employer: Vivid Resourcing
Join a forward-thinking company that values innovation and employee development, offering a dynamic work environment for Field Service Engineers. With a focus on cutting-edge AI technologies and a commitment to operational excellence, you will have the opportunity to enhance your technical skills while working closely with customers across the UK logistics sector. Our supportive culture encourages collaboration and continuous learning, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Bristol
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Vivid Resourcing as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Vivid Resourcing and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Vivid Resourcing’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Bristol
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Vivid Resourcing, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Vivid Resourcing, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Vivid Resourcing.
How to prepare for a job interview at Vivid Resourcing
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Vivid Resourcing offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Vivid Resourcing but also helps you get a feel for whether you’d thrive in that environment.
