At a Glance
- Tasks: Assess and process Housing Benefit and Council Tax Reduction claims while ensuring compliance.
- Company: Join a busy Local Authority Revenues & Benefits team with a focus on community support.
- Benefits: Fully remote position with immediate start, offering flexibility and work-life balance.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in residents' lives by delivering high-quality benefits services.
- Qualifications: 3+ years experience in benefits assessment and strong knowledge of relevant legislation.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Benefits Officer to support a busy Local Authority Revenues & Benefits team. You will be responsible for the accurate assessment and processing of Housing Benefit and Council Tax Reduction claims, ensuring compliance with current legislation and delivering a high-quality service to residents. This is a fully remote position with an immediate start available.
Key Responsibilities
- Assess and process claims for Housing Benefit and Council Tax Reduction
- Administer Discretionary Financial Support schemes, including Homeless Prevention Grants
- Ensure all work is completed in line with relevant legislation and local policies
- Maintain accurate records and case notes on the system
- Calculate entitlements and verify supporting documentation
- Handle customer queries across multiple channels (phone, email, written correspondence)
- Work to performance targets and turnaround times
Requirements
- Minimum 3 years' experience assessing Housing Benefit and Council Tax Reduction claims
- Strong working knowledge of relevant Benefits legislation and procedures
- Experience using Northgate / NEC Revenues & Benefits system (essential)
- Ability to manage a high-volume caseload accurately and efficiently
- Strong numerical and analytical skills
- Excellent communication skills with the ability to engage diverse customers
Benefits Officer in Wickham employer: Vivid Resourcing Ltd
As a Benefits Officer with our Local Authority Revenues & Benefits team, you will join a supportive and dynamic work culture that prioritises employee well-being and professional growth. Enjoy the flexibility of a fully remote position while making a meaningful impact in your community by delivering essential services to residents. We offer comprehensive training, opportunities for career advancement, and a commitment to maintaining a high-quality service in compliance with current legislation.
StudySmarter Expert Advice🤫
We think this is how you could land Benefits Officer in Wickham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Vivid Resourcing Ltd looking for candidates who are engaged and informed.
We think you need these skills to ace Benefits Officer in Wickham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Vivid Resourcing Ltd. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Vivid Resourcing Ltd’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
