We're recruiting for a Tenancy Sustainment Officer to join a Housing Association in Merseyside!
We're looking for an experienced Tenancy Sustainment Officer to join a Housing Association on an initial contract, with potential opportunities for extension or temp-to-perm.
Essential experience: Previous experience in tenancy sustainment, housing support or homelessness services is essential. We're looking for someone resilient, compassionate and confident working with vulnerable individuals and managing challenging situations.
Responsibilities include:
- Supporting tenants to maintain their tenancies and prevent homelessness.
- Managing a caseload of tenants experiencing complex needs and challenging circumstances.
- Providing advice and guidance on rent arrears, budgeting and welfare benefits.
- Developing personalised support plans to help tenants overcome barriers to sustaining their tenancies.
- Working closely with vulnerable individuals to promote independent living.
- Liaising with local authorities, support agencies and other housing professionals.
- Carrying out tenancy visits and property checks where required.
- Supporting tenants to access relevant services and move towards long-term housing stability.
- Maintaining accurate case records and monitoring progress.
Location & Contract Details
We're looking for a passionate and proactive housing professional who wants to make a genuine difference, prevent homelessness and help tenants achieve long-term housing stability.
- Location: Merseyside
- Contract: Interim, with potential extension or temp-to-perm opportunities
- Working pattern: Monday–Friday, 5 days per week
- Workplace: Hybrid – 3 days on-site and 2 days working remotely
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Tenancy Sustainment Officer in West Kirby employer: Vivid Resourcing Ltd
Join a dedicated council in South Wales that prioritises public health and environmental protection, offering a supportive work culture where your expertise as an Environmental Health Officer will make a tangible difference in the community. With opportunities for professional growth and a commitment to employee development, you will be part of a team that values collaboration and innovation in tackling public health challenges. Enjoy the benefits of working in a vibrant location with a focus on meaningful impact and community well-being.
