At a Glance
- Tasks: Lead the Council Tax service and manage a high-volume correspondence backlog.
- Company: Local Government organisation focused on efficient service delivery.
- Benefits: Competitive pay, opportunity for impactful work, and professional growth.
- Other info: Join a dynamic team with opportunities for service improvement.
- Why this job: Make a difference in local communities during a period of change.
- Qualifications: Experience in Council Tax management and strong leadership skills.
The predicted salary is between 40000 - 50000 € per year.
We are currently supporting a Local Government organisation in the recruitment of an experienced Council Tax Manager to join the Revenues service on an interim basis for an initial 6-month contract. This is an excellent opportunity for an experienced Revenues professional to provide operational leadership during a busy period of change and support the delivery of an efficient and customer-focused Council Tax service.
Key Responsibilities
- Oversee the effective management and reduction of a high-volume Council Tax correspondence backlog
- Coordinate and allocate workloads across the Revenues team to ensure service delivery targets are met
- Support the accurate and timely set-up, maintenance, and closure of Council Tax accounts
- Drive process improvements and identify opportunities to enhance efficiency across the service
- Ensure residents are billed accurately and income collection is maximised
- Provide day-to-day operational leadership, support, and guidance to the wider Revenues team
- Support service transformation initiatives and help embed best practice within the Council Tax function
About You
- Extensive experience working within Council Tax and Revenues services in a Local Government environment
- Previous experience operating at Team Leader or Manager level
- Strong leadership, organisational, and workload management skills
- Experience working across multiple Local Authorities with the ability to quickly assess and improve processes
- Knowledge of Revenues systems such as Civica would be advantageous
- Experience supporting operational change and service improvement initiatives
- An IRRV qualification would be desirable, although not essential
If you are an experienced Revenues professional with a strong background in Council Tax management and are available for an interim assignment, we would be keen to hear from you.
Council Tax Manager in West Bromwich employer: Vivid Resourcing Ltd
Join a dynamic Local Government organisation as a Council Tax Manager, where you will play a pivotal role in leading a dedicated Revenues team through a period of transformation. With a strong focus on employee development and a commitment to delivering exceptional service to residents, this role offers a supportive work culture that values innovation and efficiency. Enjoy the unique advantage of working within a community-focused environment that prioritises meaningful contributions to local governance.
StudySmarter Expert Advice🤫
We think this is how you could land Council Tax Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the Local Government sector and let them know you're on the lookout for a Council Tax Manager role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Revenues systems, especially Civica if you can. We recommend practising common interview questions related to operational leadership and service improvement to show you're ready to hit the ground running.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—share specific examples of how you've successfully managed workloads and improved processes in previous roles. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for experienced professionals like you to join our team and make a difference in the Council Tax service.
We think you need these skills to ace Council Tax Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Council Tax Manager role. Highlight your experience in managing Council Tax and Revenues services, and don’t forget to showcase any leadership roles you've held. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this interim position. Mention specific achievements in your previous roles that relate to the responsibilities listed in the job description. Let us know how you can help during this busy period of change.
Showcase Your Process Improvement Skills:Since we’re looking for someone who can drive process improvements, make sure to include examples of how you've enhanced efficiency in past roles. We love seeing candidates who can think outside the box and implement effective solutions!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right place. Plus, we’ll be able to keep you updated on your application status!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of Council Tax and Revenues services. Familiarise yourself with the specific challenges faced by local authorities and be ready to discuss how your experience can help tackle these issues.
✨Showcase Your Leadership Skills
As a Council Tax Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, especially during periods of change or high workload. Highlight your approach to motivating and guiding your team.
✨Be Process Savvy
Since process improvements are key in this role, think about specific instances where you've identified inefficiencies and implemented changes. Be ready to discuss your familiarity with systems like Civica and how you've used them to enhance service delivery.
✨Engage with the Interviewers
Don't just wait for questions; engage with your interviewers. Ask insightful questions about their current challenges and how they envision the role contributing to their goals. This shows your genuine interest and helps you assess if the role is right for you.
