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- Tasks: Administer Business Rates accounts and ensure compliance with legislation.
- Company: Join a dynamic local authority team focused on community support.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in local businesses while developing your skills.
- Qualifications: Experience in Business Rates and proficiency in Academy Systems required.
- Other info: Fast-paced role with a focus on teamwork and customer service.
We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems.
The Role
You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses.
Key Responsibilities
- Administer and maintain Business Rates accounts, including billing, amendments and reliefs
- Process and apply Business Rates reliefs and exemptions in line with legislation
- Undertake recovery action in accordance with council policies and statutory requirements
- Respond to enquiries from ratepayers, agents and internal stakeholders
- Liaise with the Valuation Office Agency regarding rating list changes
- Accurately update and maintain records using Academy Systems
- Support collection performance and income targets
- Ensure compliance with relevant legislation, procedures and audit requirements
About You
- Recent experience working in a local authority Business Rates service
- Good working knowledge of Business Rates legislation and recovery processes
- Experience using Academy Systems (essential)
- Strong attention to detail and ability to manage a varied caseload
- Good communication and customer service skills
- Ability to work independently and as part of a team
Business Rates Officer in West Bromwich employer: Vivid Resourcing Ltd
Contact Detail:
Vivid Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Rates Officer in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the local authority sector and let them know you're on the hunt for a Business Rates Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your Academy Systems skills! Since experience with this software is essential, make sure you're comfortable navigating it. If you need a refresher, there are plenty of online resources to help you get back up to speed.
✨Tip Number 3
Prepare for interviews by practising common questions related to Business Rates legislation and recovery processes. We recommend doing mock interviews with friends or using online platforms to build your confidence and articulate your knowledge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Rates Officer in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Business Rates and local authority work. We want to see how your skills match the job specs, so don’t be shy about showcasing your relevant achievements!
Show Off Your Technical Skills: Since experience with Academy Systems is essential, make it clear in your application how you've used this software in past roles. We love seeing candidates who can hit the ground running!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Business Rates Inside Out
Make sure you brush up on your knowledge of Business Rates legislation and recovery processes. Being able to discuss specific examples from your experience will show that you’re not just familiar with the theory, but you can apply it in practice.
✨Familiarise Yourself with Academy Systems
Since experience using Academy Systems is essential for this role, take some time to review how the system works. If you have access to a demo or training version, practice navigating it so you can confidently discuss your proficiency during the interview.
✨Prepare for Customer Service Scenarios
Think about past experiences where you’ve had to handle enquiries from ratepayers or internal stakeholders. Prepare a couple of examples that highlight your communication skills and ability to provide excellent customer service, as these will be key in the role.
✨Show Your Team Spirit
This role involves working closely with colleagues across Revenues and Finance, so be ready to talk about your teamwork experiences. Share examples of how you’ve collaborated with others to achieve common goals, especially in a busy local authority environment.
