At a Glance
- Tasks: Manage tenancies and support residents in creating thriving communities.
- Company: Join a well-established Local Authority with a focus on community engagement.
- Benefits: Competitive contract, opportunity to make a real difference, and professional growth.
- Other info: Dynamic role with a focus on community involvement and safeguarding.
- Why this job: Be part of a team that enhances neighbourhoods and supports vulnerable residents.
- Qualifications: Experience in housing management and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
I'm currently recruiting for an experienced Tenancy and Estate Management Officer to join a well-established Local Authority on an initial 6-month contract.
This is an excellent opportunity to join a busy Housing Management team, delivering a customer-focused tenancy and neighbourhood management service while working closely with residents and partner agencies to create sustainable tenancies and thriving communities.
Key Responsibilities
- Manage a designated patch, providing comprehensive tenancy and neighbourhood management services.
- Investigate and resolve tenancy breaches.
- Carry out tenancy sign-ups, accompanied viewings and ensure new tenants understand their tenancy responsibilities.
- Support tenants with rent payment expectations and signpost or assist with Housing Benefit and Universal Credit applications where appropriate.
- Manage tenancy changes, including successions, assignments and mutual exchanges.
- Conduct estate inspections, working alongside internal teams to improve neighbourhood standards and resolve environmental issues.
- Work collaboratively with internal departments and external agencies to support vulnerable residents and promote tenancy sustainment.
- Identify safeguarding concerns and make appropriate referrals in line with safeguarding procedures.
- Encourage resident engagement and support community involvement initiatives.
- Maintain accurate case records and contribute to achieving service performance targets.
Requirements
- Previous experience working as a Housing Officer, Neighbourhood Officer or Tenancy Management Officer within a Local Authority, Housing Association or similar social housing environment.
- Experience managing tenancy breaches, anti-social behaviour cases and general housing management issues.
- Good understanding of housing legislation, tenancy management and safeguarding responsibilities.
- Excellent communication and customer service skills with the ability to manage challenging situations professionally.
- Experience working with partner agencies to deliver positive outcomes for residents.
- Full UK Driving Licence.
If you're an experienced Housing Officer looking for your next contract opportunity, I'd be keen to discuss the role with you.
Please apply today or get in touch for more information
Tenancy and Estate Management Officer employer: Vivid Resourcing Ltd
Vivid Resourcing Ltd is an exceptional employer, offering a supportive and dynamic work culture in Nottingham that prioritises employee well-being and professional growth. As an ASB & Domestic Abuse Intervention Officer, you will have the opportunity to make a meaningful impact in the community while benefiting from comprehensive training and development programmes tailored to enhance your skills and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy and Estate Management Officer
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Tenancy and Estate Management Officer
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Vivid Resourcing Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Vivid Resourcing Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
