Technical Support Officer

Environmental Health Technical Support Officer Part-Time | 21.5 Hours per Week Initial Contract Opportunity A local authority in the South East is seeking an experienced Environmental Health Technical Support Officer to join their Regulatory Services team on a part-time basis. This is an excellent opportunity for someone with experience within Environmental Health, Licensing, Public Protection or Regulatory Services who is looking for a varied role supporting frontline regulatory teams. Key Responsibilities * Acting as the first point of contact for public enquiries via phone, email and face-to-face contact. * Logging and allocating Environmental Health service requests and complaints. * Supporting Environmental Health Practitioners with investigations, inspections and case management. * Maintaining accurate records using council databases and document management systems. * Processing a range of licensing applications and consultations. * Preparing correspondence, notices and documentation. * Supporting food safety, health & safety and licensing functions across the service. Experience Required * Previous experience within a Local Authority Environmental Health, Licensing, Regulatory Services or Public Protection team. * Strong administration and customer service skills. * Experience handling service requests, complaints or case management systems. * Confident communicating with members of the public and internal stakeholders. * Experience processing licensing applications would be highly advantageous. * Knowledge of Environmental Health, Food Safety or Licensing services is desirable. Ideal Backgrounds * Environmental Health Technical Officer (EHTO) * Licensing Officer * Licensing Assistant * Regulatory Services Officer * Public Protection Support Officer * Environmental Health Administrator * Technical Support Officer