At a Glance
- Tasks: Manage tenancies and deliver top-notch housing services in a dynamic environment.
- Company: Well-established Housing Association with a focus on community support.
- Benefits: Flexible remote work, competitive contract rate, and potential for extension.
- Other info: Opportunity for immediate start and flexible working arrangements.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience as a Housing Officer or similar role, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are currently partnering with a well-established Housing Association to recruit an experienced Housing Officer for a contract role covering the Liverpool area. This is an excellent opportunity for a proactive and resident-focused housing professional who is confident managing tenancies and delivering high-quality housing services in a dynamic environment.
Key Responsibilities
- Manage a patch of tenancies, ensuring effective housing management services are delivered from sign-up through to tenancy termination.
- Handle a range of housing management issues including tenancy breaches, ASB, rent arrears support, and estate management.
- Carry out tenancy visits, inspections, and home checks (remote working with occasional site visits where required).
- Investigate complaints and resolve tenancy-related issues in a fair and timely manner.
- Work collaboratively with internal teams, contractors, and external partners including local authorities and support services.
- Support tenancy sustainment and ensure compliance with housing legislation and organisational policies.
- Maintain accurate and up-to-date case records and reports.
Key Requirements
- Proven experience working as a Housing Officer, Neighbourhood Officer, or similar role within a Housing Association or Local Authority.
- Strong understanding of housing legislation, tenancy management, and best practice.
- Experience dealing with tenancy enforcement, ASB, and rent arrears (desirable).
- Excellent communication, negotiation, and problem-solving skills.
- Ability to manage a varied caseload independently and prioritise effectively.
- Flexible and able to work remotely with occasional travel across the Liverpool patch.
- Immediate or short notice availability is highly desirable.
What's on Offer
- Flexible remote / hybrid working arrangement.
- Competitive contract rate.
- Initial 6-12 month assignment with potential for extension.
- Opportunity to work with a respected Housing Association.
Tenancy & Housing Officer — Remote/Liverpool Patch in Nottingham employer: Vivid Resourcing Ltd
Join a respected Housing Association that values proactive and resident-focused professionals, offering a flexible remote or hybrid working arrangement tailored to your needs. With competitive contract rates and the opportunity for extension, this role not only allows you to manage tenancies effectively across the vibrant Liverpool area but also fosters a supportive work culture that prioritises employee growth and collaboration with internal teams and external partners.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy & Housing Officer — Remote/Liverpool Patch in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector, attend local events, and join online forums. The more people you know, the better your chances of landing that Housing Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and best practices. We recommend practising common interview questions with a friend or even in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've successfully managed tenancy issues or resolved complaints. This will demonstrate your ability to handle the challenges of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the easiest way to stay updated on new opportunities and ensures your application gets the attention it deserves. Plus, we love seeing familiar faces!
We think you need these skills to ace Tenancy & Housing Officer — Remote/Liverpool Patch in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight your experience with tenancy management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing services and how your background makes you a great fit for the role. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully resolved tenancy-related issues or managed difficult situations. We love to see how you tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and tenancy management. Be prepared to discuss specific laws and best practices that relate to the role, as this will show your expertise and confidence in handling tenancy issues.
✨Showcase Your Problem-Solving Skills
Think of examples from your past experience where you've successfully resolved tenancy-related issues or managed difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving abilities.
✨Demonstrate Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with residents and internal teams. Practice articulating your thoughts clearly and concisely. Consider role-playing common scenarios you might face in the job to showcase your negotiation and interpersonal skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to tenancy management and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
