Maintenance & Repairs Officer

Interim Maintenance & Repairs Officer

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

Contract Length: 6-Months (with strong likelihood of extension)
Rate: £(Apply online only) per day
Location: Surrey

About the Role

We are recruiting a Maintenance & Repairs Officer (MRO) to support the delivery of a high-quality, customer-focused repairs and maintenance service across a social housing portfolio in Surrey. The role plays a key part in ensuring homes are safe, compliant, and well maintained, while delivering value for money and excellent outcomes for residents.

Key Responsibilities

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Deliver and oversee responsive and planned repairs services, including pre-, in-process, post-completion and void inspections

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Identify defects, specify appropriate remedial works, and arrange repairs using Schedule of Rates contracts

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Supervise contractors and in-house teams, monitoring quality, compliance, and performance

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Authorise works and payments once satisfied that repairs are completed to the required standard

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Use computerised repairs and asset management systems to manage work orders and property data

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Work collaboratively with colleagues and stakeholders to coordinate works and improve service efficiency

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Carry out estate, health & safety, and asbestos-related inspections as required

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Communicate effectively with residents, contractors, and internal teams, managing enquiries and expectations

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Monitor service performance and contribute to continuous improvement initiatives

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Participate in out-of-hours standby and emergency response arrangements when required

Skills, Knowledge & Experience

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Strong knowledge of building construction, defects, and repair solutions

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Experience working in repairs, maintenance, or property management (social housing desirable)

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Ability to prepare specifications, schedules of works, and estimates

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Experience managing contractors and ensuring Health & Safety compliance

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Strong organisational skills and the ability to prioritise a varied workload

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Excellent customer service and communication skills

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Confident IT skills, including Microsoft Word and Outlook, with experience xiskglj using housing systems desirable

Qualifications (Desirable)

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GCSEs (or equivalent), including Maths and English

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HNC/HND in Building Construction or relevant NVQ

Additional Information

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Full clean driving licence and access to a vehicle required

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Ability to travel across Surrey for site visits

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Disclosure check required

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Occasional out-of-hours work, including emergency response

Why Join Us?

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Make a real difference to residents’ homes and communities

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Work within a supportive and professional technical team

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Varied role with autonomy and responsibility

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Opportunities for development and progression