At a Glance
- Tasks: Manage properties, engage residents, and handle tenancy issues in a dynamic environment.
- Company: Vivid's client, a reputable housing provider in the East Midlands.
- Benefits: Competitive pay of £20-25 per hour with potential for extension.
- Other info: Opportunity for growth and collaboration with various teams.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience in social housing and strong communication skills required.
The predicted salary is between 41600 - 52000 £ per year.
Vivid's client in the East Midlands is currently looking for an experienced Housing Officer for a minimum of 3 months with the option to be extended depending on experience.
Key Responsibilities:
- Managing a patch of properties across general needs housing
- Delivering tenancy management, estate inspections, and resident engagement
- Handling ASB, tenancy breaches, safeguarding, and complex casework
- Managing low-level arrears and supporting tenancy sustainment
- Working closely with internal teams and external agencies
- Ensuring excellent customer service and accurate case management
Requirements:
- Previous experience within social housing or local authority housing services
- Strong knowledge of tenancy and neighbourhood management
- Experience managing ASB and complex resident issues
- Excellent communication and organisational skills
- Full UK driving licence preferred
If you’re interested, please send your most up-to-date CV or call (phone number removed). If this role isn’t for you but you know of someone who may be interested, please forward this advert onto them.
Housing Officer in Loughborough employer: Vivid Resourcing Ltd
Vivid is an exceptional employer in the East Midlands, offering a supportive work culture that prioritises employee development and community engagement. As a Housing Officer, you will benefit from competitive pay, opportunities for professional growth, and the chance to make a meaningful impact in residents' lives while working alongside dedicated teams committed to excellent service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their needs, especially in areas like tenancy management and resident engagement.
✨Tip Number 3
Practice your communication skills! As a Housing Officer, you'll need to handle complex issues and engage with residents effectively. Mock interviews with friends can help you refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and experience. Plus, it shows you're serious about landing that Housing Officer position.
We think you need these skills to ace Housing Officer in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Housing Officer role. Highlight your experience in social housing, tenancy management, and any relevant casework you've handled. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since excellent communication is key in this role, don’t forget to showcase your ability to engage with residents and manage complex issues. Use examples from your past experiences to demonstrate how you’ve successfully navigated these situations.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforwardness! Make sure to get to the point while still covering all the important details about your experience and skills.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Vivid Resourcing Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy and neighbourhood management. Familiarise yourself with the key responsibilities of a Housing Officer, especially around ASB and complex casework. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your previous roles in social housing or local authority services. Think about times when you've successfully managed low-level arrears or handled difficult resident issues. Sharing these stories will demonstrate your expertise and problem-solving skills.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare some thoughtful questions about the team dynamics, the properties you'll manage, or how they handle resident engagement. This shows your interest in the role and helps you assess if it's the right fit for you.
✨Be Organised and Professional
Arrive on time, dress appropriately, and bring any necessary documents, like your CV and references. Being organised reflects your professionalism and respect for the interviewer's time, which is crucial in a customer service-focused role like this.
